Dave & Busters

Arcade gaming and dining entertainment chain

Restaurant & Operations Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours

Full-timeBuffalo, NY, USAIn-person

About the Job

Requirements

The candidate must be at least 21 years old.
The candidate must have at least 2 years of restaurant or hospitality experience.
The candidate must be proficient in managing cost of goods sold and labor.
The candidate must be able to lead a team to create a memorable guest experience.
The candidate must be able to work weekends, nights, and holidays.
The candidate must be able to work in a fast-paced, noisy environment with distracting conditions.
The candidate must be able to handle 100,000-customer days, walk five miles per shift, and work an average of 50 hours per week.

Responsibilities

Provide overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.
Develop and lead hourly team members to exceed guest expectations.
Demonstrate proactive leadership by ensuring positive staff and guest experiences through personal interactions.
Interact with guest service-focused team members in recruiting, hiring, coaching, training, and ongoing professional development.
Lead by example in the company’s core values and collaborate with the management team to achieve high-quality and timely results.

Job Description:

$5,000 Sign on Bonus

THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

What we are looking for!

You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene

You can communicate with the Team Members and Guests in a way that inspires FUN!

You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level

You have never met a goal you can't beat

You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks

The ability to oversee all aspects of the business - from the most minor details to the big picture

Requirements:

21+ years of age
2+ years of Restaurant/Hospitality Experience
Proficient in managing the cost of goods sold and labor
Ability to lead a team to create a memorable guest experience
True leadership capabilities
The ability to work weekends, nights, and holidays
Not afraid to work in a fast-paced, noisy environment with distracting conditions

What will you be doing daily?

Developing and leading hourly team members to exceed guest’s expectations
Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

PERKS!

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short-term Disability

Employee Assistance Program

Buster’s Legacy Fund (Supports team members during difficult times)

401K matching plan

FREE food

FREE gameplay

Large leadership team = multiple managers per shift

FUN work environment

Grow your career!
- Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

Salary Range:

55311

65072

We are an equal opportunity employer and participate in E-Verify in states where required.

About the Company

Dave & Busters

Arcade gaming and dining entertainment chain

Dave & Buster's operates a chain of entertainment venues that blend arcade games, sports viewing, and full-service dining. Guests can pay to play a wide range of arcade games, order meals and drinks from a bar and restaurant, and watch live or televised sports in a large, social setting. The venues also host events such as corporate parties and social gatherings, offering packages that combine games, food, and drinks. The product experience centers on visiting a single location for both entertainment and dining, rather than solely playing games or eating separately. In comparison to competitors, Dave & Buster's differentiates itself by providing a large, integrated entertainment and hospitality venue that targets families, young adults, and corporate groups, rather than a narrow focus on games or dining alone. Its goal is to attract guests to a venue that offers a comprehensive, social entertainment experience in one place, encouraging repeat visits and planning for events and groups.

Company size: 10,001+
Company stage: IPO
Headquarters: Dallas, TX
Founded: 1982

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