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Seattle Children's Hospital

Pediatric hospital delivering care, research, philanthropy

Supervisor - Business Services, Commercial Billing

Clinical Support & Patient AdministrationUpdated on Nov 12
Full-timeWashington, USA$75.2k - $112.8k /yr

About the Job

Requirements

  • A high school diploma or equivalent experience is required.
  • At least four years of experience in a hospital, medical, dental, or behavioral health clinic revenue cycle setting, including at least one year in progressively responsible assignments, training, committee work, project management, or team leadership involving coaching or leading peers.
  • Technical knowledge in at least one area: commercial or government insurance medical, dental, or behavioral health billing; accounts receivable management; payment posting; or health insurance authorization.
  • Experience working in a high-production setting focused on collaboration and problem solving.
  • Experience implementing process improvement and change management in a team setting.

Responsibilities

  • Supervise and coordinate the day-to-day operations and activities of the assigned revenue cycle team.
  • Execute operational decisions that support department and team goals.
  • Recruit personnel and coach and develop staff.
  • Monitor service quality standards and escalate issues.
  • Implement improvement and innovation initiatives and maintain an effective daily management system.
  • Ensure operations comply with requirements and meet specified production requirements.
  • Align workflows with other revenue cycle and hospital operational leaders and teams as required.

Desired Qualifications

  • An associate's degree or Bachelor of Arts or Science.
  • Two years of experience in a formal leadership role.
  • Experience leading process improvement and change management projects in a team setting.
  • Experience working in an interactive customer service role.
  • Technical knowledge in two or more areas: commercial or government insurance medical, dental, or behavioral health billing; accounts receivable management; payment posting; or health insurance authorization.
  • Experience supervising or leading a culturally diverse staff.

About the Company

Seattle Children's Hospital

Pediatric hospital delivering care, research, philanthropy

Seattle Children's Hospital delivers specialized pediatric care by combining compassionate clinical services with leading-edge research and generous donor support. Its care model centers on treating children and supporting families, using the latest medical research to inform treatments and pursue cures. It differentiates itself from other hospitals through its exclusive focus on pediatric patients, integration of research with everyday care, and a strong emphasis on philanthropy to expand options for families. The hospital's goal is to help every child live the healthiest and most fulfilling life possible by offering hope, care, and cures.

Company size
5,001-10,000
Company stage
Grant
Total funding
$200K
Headquarters
Seattle, WA
Founded
1907

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