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Hendrick Automotive Group

Operates national auto retail and services

Master Technician

Automotive Mechanical Repair & MaintenanceConfirmed live in the last 24 hours
Full-timeConcord, NC, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Five or more years of dealership technician experience are required.
  • Must be designated a Master Technician by the respective manufacturer, with ASE Master certification where required.
  • Must have completed manufacturer training including diagnostics, electric vehicles, diesel, and specialty vehicles.
  • Must have completed the manufacturer training necessary to perform all warranty repairs on all model vehicles.
  • A state inspection/emissions license is required where applicable by state.
  • A valid driver's license is required.
  • Must have thorough knowledge of automotive parts, systems, and technical manuals.
  • Must be proficient with power tools, test equipment, and shop technology.
  • Must be able to communicate clearly with customers, service advisors, and management.
  • Must be able to lift up to 50 pounds.
  • Must be able to work scheduled shifts that may include evenings, weekends, and holidays.

Responsibilities

  • Examine customer vehicles and identify necessary repairs and maintenance.
  • Perform vehicle repairs, maintenance, and diagnostic services efficiently and to manufacturer standards.
  • Estimate repair costs and document all services performed.
  • Follow dealership and manufacturer service guidelines for all repairs.
  • Request necessary parts and effectively use available technologies.
  • Maintain customer satisfaction index scores at or above company standards.
  • Maintain an organized, clean, and safe work area.
  • Accurately record all hours worked in the company timekeeping system.
  • Participate in required training and stay current on manufacturer updates.

Desired Qualifications

  • Automotive technical training is strongly preferred.

About the Company

Hendrick Automotive Group

Operates national auto retail and services

Hendrick Automotive Group operates as a large private auto retailer with 95 dealerships and 21 collision centers across 13 states, representing 131 franchises and 26 manufacturer nameplates. It sells new and pre-owned vehicles and offers financing, warranties, parts, service, and body repair. It stands out as the largest privately held U.S. auto retailer with a wide multi-brand footprint and a culture focused on respect, high standards, and accountability. Its goal is to provide reliable vehicle purchases and maintenance while expanding nationwide and supporting communities through charitable efforts and a strong teammate culture.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
Not listed

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