Jet Linx

Private jet travel with local bases

Junior Concierge

Hotel Guest ServicesPosted on Nov 9

Part-timeScottsdale, AZ, USA$20 - $30 /hr

About the Job

Requirements

A high school diploma or equivalent is required.
The ability to obtain a U.S. driver's license is required.
Proof of eligibility to work in the United States is required.
The role requires the ability to understand and tailor actions in accordance with defined Jet Linx service standards.
The role requires establishing and maintaining effective relationships with clients.
The role requires using client information to resolve problems and improve service.
The role requires availability for flexible, non-standard hours, including nights, weekends, and holidays.
The role requires the ability to work independently and as part of a team.
The role requires verbal and written communication and interpersonal skills to interact effectively with all levels of the company and its customers.
Proficiency with the Microsoft Office Suite is required.
The role requires attention to detail, organizational skills, and the ability to work in a fast-paced environment.
The role requires multitasking and completing work within assigned timelines under minimal supervision.
The role requires initiative to research and resolve problems and flexibility when procedures, directions, and expectations change.
The role requires handling and maintaining the confidentiality of sensitive information.
The role requires operating office equipment as needed.
The role requires the ability to stand, sit, walk, talk, and hear to perform daily work functions, and to move up to 25 pounds infrequently.

Responsibilities

Purchase stock in accordance with Jet Linx Service Standards and submit accurate and timely expense reports.
Proactively communicate, document, and resolve complaints, escalating them to management as necessary.
Operate client vehicles cautiously around the property, including around aircraft and ground equipment as needed, and wash vehicles when appropriate.
Keep the work area, lobby, meeting areas, entryways, and restrooms clean, organized, and inviting in accordance with Jet Linx Service Standards.
Maintain regular and predictable on-site attendance.
Demonstrate Jet Linx's core values and “Supply the High” in all interactions.
Perform other duties as assigned.

Desired Qualifications

One year of professional customer service experience in an environment with elevated service standards is preferred.
Aviation industry experience or interest is preferred.

Description

Summary:

The Jr Concierge provides on-site support for all base duties as needed.The Jr Concierge show attention to detail when regarding the aesthetic and stocking needs of the respective base and are well-trained in flight greeting and interactions with clients.

Duties & Responsibilities:

Responsible for purchasing stock in accordance with Jet Linx Service Standards submitting accurate and timely expense reports.
Proactively communicate, document, and resolve complaints, escalating to management as necessary.
Operate client vehicles cautiously around property including around aircraft/ground equipment as needed. Wash vehicles when appropriate.
Ensure work area, lobby, meeting areas, entryways and restrooms are clean, organized and inviting in accordance with Jet Linx Service Standards.
Regular and predictable on-site attendance required.
Demonstrate Jet Linx’s core values and “Supply the High” in all interactions.
Perform other duties as assigned.

Knowledge, Skills & Abilities:

Ability to understand and tailor all actions in accordance with defined Jet Linx service standards
Establish and maintain effective relationships with clients
Utilize client information for problem resolution and improvements in service
Ability to work flexible, non-standard hours including nights, weekends, and holidays
Ability to work both independently and as part of a team
Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers
Proficient with Microsoft Office Suite
Ability to work in a fast-paced environment, with strong attention to detail and organizational skills
Ability to multi-task and complete work within assigned timelines under minimal supervision.
Self-motivated and willingness to take initiative to research and resolve problems
Ability to be flexible and work in an environment with frequent changes to procedures, directions, and expectations
Ability to handle and maintain confidentiality of sensitive information
Operate office equipment as needed

Education and Work Experience:

High school diploma or equivalent required
1 year of professional customer service experience in an environment with elevated service standards preferred
Aviation industry experience or interest preferred

Physical Requirements:

Majority of work is completed in a normal office work environment
Able to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functions
Must be able to move up to 25 pounds on an infrequent basis

Documentation Requirements:

Ability to obtain a U.S. driver's license
Proof of eligibility to work in the US

Compensation:

Jet Linx offers a competitive compensation and benefits package to team members. Starting hourly wages for this position ranges from $20 to $30 /hour. Actual hourly rates are provided is dependent upon geographic location, aircraft size (crew positions), relevant education, training and experience of the candidate.

Disclaimer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Compensation: N/A to 25

About the Company

Jet Linx

Private jet travel with local bases

Jet Linx provides private jet travel with a local, base-focused model instead of a nationwide network. It operates private flight services from Base locations in 20+ U.S. cities, coordinating and delivering personalized jet travel via a local team at each base. Their product works by having dedicated staff and fleets based in nearby cities to serve individual client needs, offering a local solution and a concierge-like experience for booking, flight planning, and on-demand private flights. The company differentiates itself from competitors by prioritizing a local presence and tailored, client-centric service rather than a broad national footprint. Its goal is to offer seamless, highly personalized private jet travel with convenient access through a network of local bases.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Omaha, NE
Founded: 1999

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