Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Analyst – Global HR Shared Services

HR Operations & CoordinationConfirmed live in the last 24 hours

Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

Strong knowledge of human resources processes and the employee life cycle.
Strong knowledge of United States and United Kingdom human resources operations, with a proven record in United Kingdom operations.
Ability to work on time-bound human resources operations activities.
Strong knowledge of human resources systems, automation, and ticketing tools.
Ability to work in a dynamic, global environment.
Good written and verbal communication skills.
Good interpersonal skills.
Ability to adjust quickly to changing situations and work requirements.
Ability to maintain relationships and collaborate effectively with stakeholders.
Attention to detail and accuracy in tasks and deliverables.
Bachelor's or master's degree.
One to four years of relevant experience, including experience supporting United States, United Kingdom, or Asia-Pacific regions.
Good understanding of end-to-end human resources operations concepts.
Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
Good typing speed.
Strong analytical skills.

Responsibilities

Handle new-hire, resignation, and data-management processes for the EMEA region.
Handle background verifications for the EMEA region.
Handle employee referencing for the EMEA region.
Handle risk assessment processes and reporting for maternity and paternity employees in the United Kingdom.
Troubleshoot employee profile queries related to logins, access roles, and passwords.
Prepare reports covering absence, benefits, pensions, anniversary awards, holiday purchases, and Nordic reporting.
Process invoices in various currencies and maintain vendor information.
Create process maps, key performance indicator documentation, service-level agreements, and dashboards based on client expectations and internal requirements.
Ensure local and supporting-country compliance requirements are met.
Participate in internal and external audits.
Suggest process improvements and initiate changes in response to regulatory or technology changes.
Handle transitions independently and create standard operating procedure documents.
Train new joiners and conduct brainstorming sessions and refresher sessions.

Desired Qualifications

A postgraduate qualification in human resources is an added advantage.

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

We are looking for experienced candidates for the position of Analyst – Global HR Shared Services to support Global HR Operations.  

Must possess strong knowledge on HR Processes, and Employee Life Cycle

Incumbent would be responsible for creating process maps and documentation

Incumbent must possess strong knowledge on US/UK HR Operations.

Ability to work on time bound HR Operations activities

Strong knowledge of HR Systems, Automation and Ticketing tool

Should have proven record in UK Operations

Flexibility to work in Dynamic and Global Environment 

How you'll make an impact

Responsibilities:

Handling completely New Hires, Resignations and Data Management processes for EMEA Region.
Handling Background Verifications for EMEA Region.
Handling Employee referencing for EMEA Region.
Handling Risk Assessment process/report for Maternity/Paternity employees for United Kingdom.
Employee profile management: Trouble shoot queries related to login/access roles/passwords.
Working on various Reporting such as Absence, Benefits, Pension, Anniversary Awards, Holiday Purchase, Nordic reports etc.
Invoice Processing for various currencies and Vendor maintenance
Documentation: Process maps, KPI, SLAs and dashboards based on client’s expectations and internal requirements.
Compliance: Ensuring local and compliances of supporting countries are adhered.
Participation in internal and external audits.
Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirements or changes in technology.
Able to handle transitions independently, create SOP document
Handling completely New Hires, Resignations and Data Management processes for EMEA Region.
Handling Background Verifications for EMEA Region.
Training new joiners, conducting brainstorming sessions and refreshers.

Competencies:

Good Communication: Very good written and verbal communication skills
Good interpersonal skills: Build positive relationships and communicate effectively with others
Adaptability: Adjust quickly to changing situations and work requirements
Stakeholder Management: Maintains strong relationships and collaborates effectively with stakeholders
Attention to detail: Ensures accuracy and thoroughness in all tasks and deliverables

About you

Qualifications:

Minimum Required Degree: Bachelors or Masters
Preferred Degree: PG in HR will be an added advantage

Experience:

Relevant experience of 1 to 4 years and should have at least worked for US/UK/APAC Regions

Knowledge, Skills and Ability:

Good Understanding of End-to-End HR Operations Concepts

Good interpersonal skills

MS Office (Excel / Word / PowerPoint)

Good Typing Speed

Good Written & Verbal Communication

Strong Analytical Skills

Should be able to adapt quickly

Stakeholder Management

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

About the Company

Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.

Company size: 10,001+
Company stage: IPO
Headquarters: Itasca, IL
Founded: 1927

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