Access Coordinator 3

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Closing Date:

11/23/2026

Type of Position:

Clinical Staff - Medical Ancillary Support

Job Type:

Temporary (Fixed Term)Shift Vary (United States of America)No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click theApply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].

Department:

HBB | Central Access

Department's Website:

Summary of Job Duties:

This is a temporary/extra-help position that is not benefits eligible.
This position will work at the UAMS Health Benton/Bryant location.

The Access Coordinator III acts as a patient resource for all scheduling and billing questions and facilitates comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination, and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed.

Qualifications:

Minimum Qualifications:

• High School Diploma/GED 
• Must be able to perform all duties of the Access Coordinator I and II level
• Basic proficiency with computers and data entry (MS Office preferred)
• Three (3) year of experience in registration, billing, or scheduling in a health-care environment

Preferred Qualifications:

• Certified Health-care Access Associate (CHAA) Certification 
• Experience with external radiology testing
• Knowledge with CPT codes and/or medical terminology

Knowledge, Abilities, and Skills:

• Knowledge in basic medical terminology required
• General knowledge of office machines including printers and scanners
• Good communication skills
• Telephone etiquette skills
• Excellent customer service skills

Qualifications Equivalencies:

Additional Information:

Responsibilities:

• Schedules, reschedules, coordinates, and/or cancels appointments
• Create new patient charts
• Accesses EMR referrals and orders as appropriate.
• Conducts insurance verification and benefits explanation by running eligibility on patients
• Request outside records
• Conduct pre-registration as needed
• Work assigned work queues for scheduling, registration, and billing
• Inputs and/or updates accurate patient information
• Attends staff meetings and participates in the orientation and/or training of new staff
• Communicates accurate and complete information
• Must maintain strict confidentiality
• Demonstrates positive working relationships
• Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
• Demonstrates effective service recovery skills
• Performs other duties as assigned.

Physical Requirements:

• Light Work | Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of force is greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
• The Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.
• The Employee is subject to inside environmental conditions. Protection from weather conditions but not necessarily from temperature changes.
• Constant Activities: Feeling; Hearing; Manipulate items with fingers, including keyboarding; Repetitive Motion; Sitting; Talking
• Frequent Activities: Grasping; Reaching; Standing; Walking
• Occasional Activities: Crouching; Kneeling; Lifting; Pulling; Pushing; Stooping

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), ResumeProof of Veteran Status

Special Instructions to Applicants:

Please contact [email protected] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking

Frequent Physical Activity:

Standing, Walking

Occasional Physical Activity:

Crouching, Stooping

Benefits Eligible:

No