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Bertelsmann

Global media, services, and education conglomerate

Warehouse Operations Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeGrassobbio, Italy€58k - €65k /yrIn-person

About the Job

Requirements

  • At least 2–3 years of experience in similar roles in structured, dynamic environments.
  • Good knowledge of English.
  • Advanced knowledge of Microsoft Office, particularly Excel.
  • Ability to analyze operational data and KPIs to support effective decisions.
  • Experience planning activities and managing priorities in complex environments.
  • Collaborative leadership and the ability to recognize and develop people's contributions.
  • Strong communication and interpersonal skills, with a willingness to listen and engage constructively.
  • Strong teamwork orientation and ability to build positive relationships.
  • Open, curious mindset and commitment to continuous learning.
  • Initiative and ability to take personal responsibility.
  • Determination to achieve objectives and attention to quality of results.
  • Ability to guide change by fostering involvement, trust, and engagement.

Responsibilities

  • Support the Site Manager in overall site management, align operational functions, and foster effective collaboration among teams to achieve shared objectives.
  • Translate company objectives into concrete, measurable plans using forecasts and operational data; coordinate workforce and capacity planning to ensure appropriate staffing and resource levels.
  • Analyze KPIs and service-level agreements to maintain quality, productivity, and efficiency standards, promote shared understanding of results, and identify improvement actions promptly.
  • Identify optimization opportunities and lead improvement projects, encouraging adoption of new solutions and continuous learning.
  • Prepare reports and analyses to support the Site Manager and management team, contributing to operational and strategic decisions through data-driven analysis focused on customer and business value.
  • Contribute to team members' professional growth by promoting accountability, knowledge sharing, respectful dialogue, and teamwork toward results.

Desired Qualifications

  • A degree in Management Engineering, Economics, or a related discipline.
  • Knowledge of SAP and enterprise resource planning or warehouse management systems.
  • Experience in logistics environments with high levels of automation.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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