Housekeeping Manager
No salary listed
Expert
Bachelor's, Certification
Pune, Maharashtra, India
In Person
Food Service & Hospitality
About the job
Requirements
- A bachelor's degree in hospitality management or a diploma in hotel management is required.
- A minimum of six years of housekeeping experience, including three years at a management level, is required.
- Good working knowledge of Microsoft Excel, Word, and PowerPoint is required.
- A high degree of professionalism, sound human resources management capabilities, and business acumen are required.
Responsibilities
- Prepare periodic departmental budgets and forecasts, and manage operational costs within budgets.
- Monitor and control inventories for operating equipment, including linen, crockery, and glassware where applicable.
- Prepare and analyze monthly profit and loss statements and month-end reports, and identify deviations from business plan goals.
- Participate in management meetings to review progress toward business plan goals and develop the department's annual business plan.
- Compile and periodically update standard operating procedures for all areas of responsibility.
- Ensure auditing and reporting standards are communicated to staff and followed.
- Ensure guests receive excellent housekeeping products and that team members deliver services in a timely manner.
- Conduct quality-control inspections of all hotel areas and share the results with the team.
- Work with the Chief Engineer to maintain hotel areas to high standards and assist in scheduling periodic property maintenance and spring cleaning.
- Conduct monthly staff meetings and daily briefings with operational managers.
- Manage outside contractors relating to the department and ensure they follow hotel policies.
- Oversee Laundry and Linen, Flower and Decoration, and Butler Service operations.
- Interview, select, and recruit housekeeping employees.
- Identify and develop team members with potential.
- Conduct performance reviews with the team.
- Monitor team members' appearance, attitude, and professionalism.
- Develop, conduct, and maintain staff training programs focused on team members' development needs and skills for changing business needs.
- Prepare weekly staff schedules based on anticipated business, operating budgets, and service standards.
- Prepare payroll and gratuity reports.
- Conduct monthly departmental meetings to inform team members, obtain feedback, address operational issues, and provide a forum for department communication.
- Maintain the organization and cleanliness of departmental areas through weekly walk-throughs.
- Perform other duties assigned by management.
- Maintain high standards and quality of housekeeping services while managing operational costs within budgets.
Desired Qualifications
- Additional certifications from a reputable hospitality management school are advantageous.
About the company
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
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Simplify's Take
What believers are saying
- American Express expanded ALL Accor globally on July 22, 2026, widening acquisition channels.
- Accor opened 109 hotels in H1 2026, and plans 350 openings during 2026.
- H1 2026 recurring EBITDA rose 6.5% despite disruption, showing pricing and cost discipline.
What critics are saying
- Reuters reported Grizzly Research trafficking allegations on March 19, 2026; trust damage persists.
- Middle East conflict cut Q2 room revenue on July 30, 2026, hurting UAE demand.
- Net debt hit €3.523 billion in H1 2026; Essendi impairment signals balance-sheet pressure.
What makes All Accor unique
- ALL Accor reached 100 million members and drives twice-frequent stays.
- Accor spans 45 brands across 110 countries, reducing reliance on any single market.
- Its asset-light model pairs 268,000-room pipeline with luxury brands like Raffles and Orient Express.
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Benefits
- Employee Discounts
- Professional Development Budget