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One Park Financial

Provides working capital for small businesses

Collections Manager

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeSanto Domingo, Dominican RepublicNo salary listedIn-person

About the Job

Requirements

  • Minimum of 4 years of experience in collections.
  • Advanced English proficiency.
  • Call center experience.
  • Experience managing and coaching teams.
  • Client relationship management experience.
  • A consultative sales approach and strong analytical and problem-solving skills.
  • Ability to handle multiple priorities and confidential information.
  • Good written and verbal communication skills.
  • Motivation by financial incentives.
  • Availability to work on-site full-time.

Responsibilities

  • Lead and optimize the collections and recovery team.
  • Oversee daily collections operations, drive performance against recovery goals, and ensure effective customer engagement strategies.
  • Lead a team responsible for inbound and outbound communications, including phone calls, follow-ups, text messages, and email.
  • Build and maintain strong relationships with small business owners.
  • Motivate teams, monitor key performance indicators, improve processes, and implement recovery strategies while maintaining compliance and delivering a professional customer experience.

About the Company

One Park Financial

Provides working capital for small businesses

One Park Financial provides working capital for small and mid-sized businesses. By drawing on direct experience with entrepreneurs, they help owners access funding options that fit their needs, enabling growth and operations. Their products are designed to supply working capital through funding options tailored to SMBs, rather than a one-size-fits-all loan. The company differentiates itself through a deep understanding of small business challenges, a focus on community impact, and recognition as a Top Workplace for several years, underscoring a people-first approach. The goal is to help small business owners succeed on their own terms by giving them affordable, accessible capital to support their initiatives and contribute to local economies.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Miami, FL
Founded
2010

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