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Microsoft

Builds workplace software, PCs and cloud services

Account Executive - Digital Natives

Account ExecutivePosted on Nov 9
Full-timeDubai - United Arab EmiratesNo salary listed

About the Job

Requirements

  • Be an Emirati national and hold a UAE Family Book.
  • Have fluency in English.
  • Have at least 1 year of experience working in an industry such as Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, or Education, and/or driving digital transformation; alternatively, have a bachelor's degree in Business, Technology, or a related field, or equivalent experience.

Responsibilities

  • Build connections with executives and business and technical decision-makers in assigned accounts through consultative engagement, establishing trust and credibility, addressing customer technical and business needs, explaining relevant technical concepts, and connecting customers with Microsoft executives.
  • Manage and execute plans using common Microsoft sales and delivery methodologies across multiple accounts to meet Microsoft targets and customer business needs; coordinate with extended virtual teams and hold self and the team accountable for executing plans and meeting customer needs.
  • Engage internal and external stakeholders in account planning for assigned accounts, set strategic priorities and plans, lead the account-planning rhythm, align solution and sales plays, opportunities, partners, focus, and resources, and regularly update plans to keep extended teams and stakeholders working toward common goals.
  • Seek formal and informal customer feedback to understand satisfaction drivers, establish action plans to improve the overall customer experience, and leverage internal resources to support customer needs.
  • Learn about assigned accounts and their industries, Microsoft's position, and direct competitors; coordinate with internal industry experts to gather account industry data and improve planning.
  • Build strategic partnerships with customers at the right time to accelerate their growth and develop new solutions.
  • Drive technical alignment with the virtual technical team across segments, including CSU, STU, GBBs, Engineering, and CSE.
  • Develop and oversee account plans to meet Microsoft revenue targets and customer outcomes, advocate internally for customers, and ensure assigned-account requests and needs are addressed.
  • Lead and orchestrate extended virtual teams across solution areas to achieve revenue and market-share growth.
  • Build and maintain knowledge of customers' industries, business strategies, industry partners, and solutions through direct engagement in customer businesses and operations.

About the Company

Microsoft

Builds workplace software, PCs and cloud services

Microsoft builds workplace software, operating systems and cloud infrastructure for consumers, businesses and government agencies, from small organizations to global enterprises. Microsoft 365 combines Word and Excel with Teams communication and Copilot AI features, while Windows runs PCs and Surface supplies the company's own computers. Azure rents computing capacity, storage and databases to build and run web applications. Microsoft also sells Xbox consoles and games, collecting revenue through software licenses, subscriptions, usage charges and product sales. Founded in 1975 by Bill Gates and Paul Allen, Microsoft is headquartered in Redmond, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Redmond, WA
Founded
1975

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