Dental Office Manager

Overview

Looking for an opportunity where you can make your mark and truly use your leadership skills? 

Mallard Cove Dental is now seeking a Full Time Dental Practice Manager in Atlanta, Georgia!

Mallard Cove Dental offers the best of both worlds—a warm, private-practice feel with a beautiful pond view and the exciting opportunity to help rebuild and shape something special.

You’ll be joining a new team where your ideas, creativity, and management strengths can make a real difference. This is an opportunity to help establish a positive team culture, improve the patient experience, and build a practice you can be proud of.

If you’re an experienced Dental Office Manager who enjoys leading people, solving problems, thinking creatively, and turning ideas into action, we’d love to have you be part of the next chapter at Mallard Cove Dental.

Dental Practice Manager Schedule:

Monday through Thursday 7:15am - 4:30pm, Fridays also required for Office Managers

To learn more about this practice:  www.robertmcleandds.com

Office Manager Job Summary

Within the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.

Full Time Benefits

• Office Manager Incentive Bonus
• Monthly Employee Incentive Bonus
• 401K
• Paid Time Off (PTO)
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Long Term Disability
• Employee Referral Bonus Program
• Voluntary Life, Disability, Pet & AD&D Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Benefits

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household

Responsibilities

• Team leadership, coaching and training• Profit & Loss (P&L) management• Staff and patient scheduling• Time & Attendance (T&A) management• Payroll process management• Accounts Payable (AP) management• Manage insurance claims and other forms of payment

• Patient satisfaction and experience• Collaborate on internal and external marketing efforts• Implement policies and procedures• Promote SDP company policies and best practices (published or otherwise communicated)• Management of dental licenses and other related certifications• Maintain current safety procedures and personal protective equipment required to minimize health risks• Other job duties as assigned

Qualifications

• 3 years of dental office management or equivalent experience (Required)

• Experience manager people and conflict resolution

• Proficient in dental performance management software, Denticon experience is a plus!

• Strong understanding of marketing strategies, platforms, tools and metrics• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)• Solid understanding of P&L management (budgeting), experience with claim follow up and resolution

• Comprehensive understanding ability to enforce current labor laws• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)

Values & Competencies• Integrity• Accountability• Customer-centric• Effective leadership skills• Experience in P&L Management• Demonstrates flexibility as appropriate• Results-driven• Ability to successfully multitask under pressure• Strong organizational skills• Strong attention to detail• Proficient in Time Management• Excellent communication skills (verbal/written)

Work Environment/Conditions• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required• Ability to travel up to 10%• Prolonged sitting and standing as needed• Ability to lift up to 15 lbs.• Exposure to potentially hazardous objects and/or materials• Ability to wear appropriate work attire as needed or required

Practice Description

About Us

At Mallard Cove Dental, we believe exceptional dentistry is about more than beautiful smiles—it’s about creating meaningful relationships and helping people feel confident in their care. Located in Atlanta’s Cumberland/Vinings area, our practice provides comprehensive dental care for children, teens, and adults in a calm, welcoming environment.

We’re passionate about building a team that values patient care, collaboration, innovation, and professional growth. If you’re looking for a practice where your ideas and talents can make a difference, we’d love to have you be part of the next chapter at Mallard Cove Dental.

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.