Bank of America

Runs a US consumer bank, brokerage and investment bank

Markets Support Specialist

Risk ManagementConfirmed live in the last 24 hours

Full-timeCharlotte, NC, USANo salary listedIn-person

About the Job

Requirements

1 to 2 years of experience in trade control or fixed income operations.
Strong understanding of derivatives products sufficient to provide subject-matter-expert-level support.
Strong understanding of laws, rules, and regulations surrounding Global Markets and Fixed Income Trade Control, including Government Securities Dealers, TRACE, CFTC Parts 43 and 45, and Volcker 2.0.
Solid understanding of basic financial concepts such as time value of money, interest rates, mark-to-market, and time-series modeling.
Attention to operational trade flow, data entry, and data reconciliation.
Ability to liaise across multiple functional teams to drive issue resolution.
Ability to quickly analyze and make decisions when problems arise.
Ability to quickly grasp new industry practices and create or document new processes.
Strong organizational skills and ability to prioritize multiple tasks effectively.
Strong Excel reporting skills.
Client focus and a proven record of effective communication and interpersonal skills, including the ability to present to an audience.
Ability to navigate and connect within a matrix work environment.
Proactive thought leadership to identify and deliver process improvements and efficiencies.
Ability to work independently and self-motivate.
Ability to operate successfully in a fast-paced environment.
Required skills include attention to detail, written and oral communications, data collection and entry, record keeping, recording and organizing information, strategic thinking, active listening, decision making, and negotiation.

Responsibilities

Provide advanced end-to-end operational support for securities, loans, exchange-traded derivatives, and over-the-counter derivatives across multiple lines of business and through the trade lifecycle.
Ensure trading and operational activities are completed accurately and before deadlines, research and resolve complex issues, and simplify client interactions.
Perform end-to-end trade control for the US Mortgage Trading Desk, with a focus on derivatives and related hedge products.
Work with trading and sales to resolve discrepancies and ensure proper flow into the system of record.
Facilitate monthly lifecycle credit events and scheduled trade compressions; reconcile trade positions and perform end-of-day controls.
Monitor trade issues, escalate them as necessary, and resolve them promptly; serve as an escalation point for Operations teams and external clients on transaction-related issues.
Cross-train with team members supporting other products to provide coverage.
Supervise daily, weekly, and monthly trade support controls listed in the Single Process Inventory while responding to challenging, time-sensitive requests from Front-Line Units.
Respond to requests from internal and external auditors, regulators, risk and profit-and-loss stakeholders, and other Operations teams.
Supervise governance and controls across applicable regional Global Markets Operations regulatory requirements, including Government Securities Dealer, TRACE, Qualified Financial Controls, and Volcker 2.0.
Communicate directly with senior Global Markets Trading Desk and Sales personnel, ensuring timely, complete, and accurate execution.
Address Front-Line Unit manager issues relating to linear and non-linear trade booking, risk variation, trade flow, trade settlement, and trade documentation.
Review and sign off on new product readiness reviews for Trading from an Operations standpoint; prevent incorrect booking or trading of non-approved products that could create risk, profit-and-loss, or collateral implications.
As regional lead, coordinate teams to facilitate trade compressions, book moves, mergers, and other risk optimization events to enhance balance sheet utilization when requested by Front-Line Units.
Support industry events such as benchmark rate changes and settlement date changes.
Guide and manage professionals across New York and India; determine workload, assess current and needed skills, and set meaningful, achievable goals for associates.
Participate in daily US Treasury auctions for house and customer bids, ensuring bids are communicated to the Federal Reserve within the auction window.
Work with Technology teams to review trade-flow deficiencies and existing controls, and collaborate with Front-Line Units and Technology to enhance controls and develop new tools or controls where appropriate.
Build a risk culture in which teams review trade flow and control gaps or deficiencies, escalate and debate issues, and raise self-identified audit issues where applicable to resolve control gaps structurally.
Drive operational excellence by identifying and documenting improvement opportunities and working with Technology teams and trade control management to prioritize solutions.

Desired Qualifications

Trade booking experience in any asset class.
Experience supporting rates, foreign exchange, and credit derivative trading.
Understanding of structured or non-linear products, such as interest-rate caps and floors, swaptions, total return swaps, and constant-maturity-swap spread options.
Exposure to or work experience with emerging technologies such as Alteryx and Tableau.
Experience or exposure to audit and audit-action-step resolutions.
Knowledge of financial processing systems and accounting.
Understanding of best practices and front-to-back product flow for managing operational risk.
Relevant industry product knowledge.
Knowledge of operational risk, Finance interaction, and risk and profit-and-loss support.

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for providing advanced end-to-end operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business, and cross-business functional support through the lifecycle of a trade. Key responsibilities include ensuring trading and operational activities are completed accurately and before deadlines, researching and resolving complex issues, and simplifying client interactions. Job expectations include being customer oriented and data driven, while focusing on continuous improvement.

LOB Job Description:

The Global Fixed Income Operations team is responsible for performing end to end trade control for the US Mortgage Trading Desk, with a focus on Derivatives, and related hedge products. Trade Control responsibilities include, but are not limited to, working with trading and sales to resolve discrepancies and ensuring proper flow into the system of record; facilitating monthly life cycle credit events and scheduled trade compressions; Perform reconciliation of trade positions and tasks associated with end-of-day controls. In addition, the role requires all trade issues to be monitored, escalated as necessary, and resolved in a timely and efficient manner. As a result, the role is an escalation point for the various Operations Teams, and external clients on transaction related issues. Cross training with team members supporting other products will be required for coverage purposes.

Responsibilities:

The desired candidate will be responsible to supervise Daily, Weekly, Monthly trade support controls listed in the Single Process Inventory (SPI), constantly facing off to challenging and time sensitive requests from the Front-Line Units. Additionally receive requests from Internal/External Auditors, Regulators, Other Risk/P&L Stake Holders, and Other Operations teams.
Primarily responsible for supervision of governance and controls across various regulatory requirements for Global Market Operations applicable in the region (Ex – Govt Securities Dealer (GSD), TRACE, Qualified Financial Controls (QFC), Volcker 2.0 to name a few)
Work in a fast-paced environment with direct communications with Seniors in Global Markets Trading Desk and Sales where Timeliness, Completeness and Accuracy in execution is of paramount importance.
The desired candidate will face off to Front-line Units (FLU) managers for any trade booking (Linear & Non-Linear), variation in risk, trade flow, trade settlement and trade documentation related issues.
Work with Front Line Units in reviewing and signing off New Products Readiness reviews for Trading from an Operations standpoint. Incorrect booking or trading of Non-Approved Products could result in Incorrect risk/PL/Collateral implications.
As a regional lead, coordinates efforts across teams to facilitate Trade Compressions, Book Moves and Mergers and Other Risk Optimization events to enhance Balance Sheet Utilization when requested by FLU. The team actively is engaged on Industry Events such as benchmark rate changes, settlement date changes and other Industry events.
Guiding and managing professional across NY and India is crucial for the long-term stability and health of the team. The candidate will be responsible to determine workload, assess skills (both present and in need of development) and set goals that are meaningful and achievable for associates to contribute to the team. It is crucial to balance current and desired skill sets to maximize engagement and long-term productivity.
Participate in Daily US Treasury Auctions Participation for both House and Customer Bids. The candidate ensures all bids from House and Customer are effectively and timely communicated to the Fed during the auction window.
Coordinates efforts across teams to facilitate Trade Compressions, Book Moves and Mergers and Other Risk Optimization events to enhance Balance Sheet Utilization when requested by FLU. The team actively is engaged on Industry Events such as benchmark rate changes, settlement date changes and other Industry events.
Working with Technology teams to constantly review current trade flows deficiencies, review existing controls and work with Front Line Units and Tech to enhance controls and develop new tools/controls, where found appropriate.
Build a Risk culture within the teams where teams constantly review trade flow, control gaps/deficiencies, escalate and debate. Team is encouraged to raise Self-Identified Audit Issues where applicable to be able to structurally resolve existing control gaps.
Driving Operational Excellence within the team is an integral part of his role. Working with the team in Identifying potential opportunities, memorializing the ideas and working with the technology teams and trade control management in prioritizing solutions.

Required Qualifications:

1 to 2 years of experience in the trade control/fixed income operations
Should possess a strong understanding of derivatives products to provide SME (Subject-Matter Expert)-level support.
Should possess strong understanding of laws, rules and regulations surrounding Global Markets/Fixed Income Trade Control (Ex- Govt Sec Dealers, TRACE, CFTC Part 43/45, Volcker 2.0 etc)
Solid understanding of basic financial concepts such as time value of money, interest rate, mark-to-market, and time series modeling
Detail-oriented to operation trade flow, data entry, and data reconciliation
Ability to liaise across multiple functional teams to drive issue resolution.
Ability to quickly analyze and make decisions in the event of a problem.
Ability to quickly grasp new industry practices and create/document new processes.
Strong organizational skills and ability to effectively prioritize multiple tasks.
Excellent Excel reporting-related skills
Must be client focused with proven track record of excellent communications and interpersonal skills with the ability to present to an audience.
Ability to successfully navigate and connect within a matrix work environment
Proactive thought leadership to identify and deliver process improvements and efficiencies.
Must be self-motivated and able to work independently.
Must be able to operate successfully in a fast-paced environment.

Desired Qualifications:

Trade booking experience in any of the asset classes would be an added advantage.
Experience in supporting rates, FX, and credit derivative trading.
Understanding of Structured/Non-Linear Products (Ex - IR Caps and Floors, Swaptions, Toral Return Swaps, CMS Spread Options ETC) would be an added advantage.
Exposure or working experience with emerging tech like Alteryx, Tableau would be an added advantage
Experience and exposure to Audit/Audit Actions Steps resolutions is an added advantage.
Knowledge of financial processing systems and accounting.
Understanding of the “Best Practices” and front-to-back product flow to manage Operational Risk
Relevant industry product knowledge.
Knowledge of Operational Risk, Finance interaction, Risk & PnL support.
Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.
Excels in working among diverse viewpoints to determine the best path forward.
Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
Commitment to challenging the status quo and promoting positive change.
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Excels in working among diverse viewpoints to determine the best path forward
Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
Commitment to challenging the status quo and promoting positive change.
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills:

Attention to Detail
Written Communications
Data Collection and Entry
Oral Communications
Record Keeping
Recording/Organizing Information
Strategic Thinking
Active Listening
Decision Making
Negotiation

Shift:

1st shift (United States of America)

Hours Per Week:

About the Company

Bank of America

Runs a US consumer bank, brokerage and investment bank

Bank of America runs one of the largest US banks, serving consumers, small businesses, wealthy families, corporations and institutional investors. Alongside checking accounts, credit cards, mortgages and business loans, it owns the Merrill brokerage, a private bank for wealthy clients and a global investment bank that advises on deals and trades stocks and bonds. Customers reach it through thousands of branches and ATMs and its mobile banking app. It earns money mainly from the gap between what it charges on loans and pays on deposits, plus fees from advice, asset management, deal work and trading. It grew from a San Francisco bank founded in 1904 and is headquartered in Charlotte, North Carolina.

Company size: 10,001+
Company stage: IPO
Headquarters: Charlotte, NC
Founded: 1904

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