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Michael Kors

Owns multi-brand luxury fashion houses

Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeKanata, Ottawa, ON, CanadaIn-person

About the Job

Requirements

  • At least 3 years of relevant retail management experience.
  • Proficiency in reading, speaking, and writing in English is required.
  • Authorization to work for any employer in the United States is required; employment visa sponsorship or takeover is unavailable.
  • Ability to meet store scheduling and availability expectations, including working a flexible schedule, weekends, holidays, and high-traffic retail and sales days.
  • Ability to stand and walk for extended periods, up to 8 hours per shift.
  • Ability to lift and carry up to 30 pounds.
  • Ability to reach overhead, bend, kneel, and stoop.
  • Ability to handle merchandise and operate point-of-sale equipment.
  • Ability to visually assess merchandise and customer needs.
  • Ability to communicate clearly with customers and team members in written and verbal formats.
  • Ability to work in busy environments, including under bright lights, with music, and during peak traffic hours.

Responsibilities

  • Drive results by delivering an elevated customer experience.
  • Lead and execute key opening and closing duties and operational tasks.
  • Foster customer relationships by developing and coaching the team on current trends, styling, and selling techniques.
  • Ensure the highest level of customer service standards while exercising leadership and multitasking capabilities.
  • Build a client book by establishing client relationships to drive additional traffic and create client engagement.
  • Drive omnichannel sales by utilizing all available tools and technology.

Desired Qualifications

  • Ability to mentor and continue developing personal leadership qualities.
  • Knowledge of clienteling and the ability to build lasting customer relationships.
  • Ability to sell with a passion for styling and fashion.

About the Company

Michael Kors

Owns multi-brand luxury fashion houses

Michael Kors is a luxury fashion brand that creates accessible luxury clothing, bags, shoes, and accessories. Its product line emphasizes chic, comfortable designs that appeal to a global audience seeking elevated everyday wear. The core brand began under Michael Kors and expanded into a broader fashion group through acquisitions, later rebranding to Capri Holdings Limited to reflect a diversified portfolio. Capri Holdings grew by adding Jimmy Choo and Versace, expanding its presence in the luxury market. In 2023, Capri Holdings was acquired by Tapestry, Inc., forming a larger umbrella of luxury brands, though the deal faced regulatory scrutiny from the U.S. Federal Trade Commission in 2024 over competition concerns. The company's goal is to build a leading global luxury fashion group by combining strong brand names, expanding product categories, and leveraging scale across design, manufacturing, and retail channels.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Los Angeles, CA
Founded
1981

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