Lead Product Manager - SWDA

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. 
 
At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions. 
 
GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. 
 
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! 
 
Learn more about GovTech at tech.gov.sg.

[What you will be working on]

We are looking for a Lead Product Manager/Senior Product Manager to be embedded in the new statutory board, Skills and Workforce Development Agency (SWDA), which will enable Singaporeans to take purposeful actions to stay adaptable and resilient in a fast-changing and uncertain economy. This role will lead discovery, strategy and experimentation efforts for a suite of products to rethink how individuals could strengthen their career health, and make better training and career decisions that support their career goals.

• Develop the product vision, strategy for SWDA’s suite of products for individuals, with buy-in from senior stakeholders.
• Galvanise actions from internal stakeholders (policy, operations, technology) and individuals (actual users of products) to execute the product strategy.
• Lead a team of product managers, designers and software engineers to rapidly discover problems (e.g. user research, user testing), efficiently mitigate risks (e.g. prototypes, experiments, POC, POV) and reliably deliver solutions (e.g. frequent uncoupled releases).
• Drive user advocacy by designing a great user experience and executing a robust go-to-market strategy.
• Define and track appropriate metrics to measure success and support product decisions.
• Balance between development of new capabilities, migration of re-usable components, and maintenance of existing tools, while ensuring stakeholder alignment and operational continuity.
• Actively uncover opportunities to leverage AI to enhance the team’s and organisation’s capabilities and users’ experience in navigating the fast changing job market.

[What we are looking for]

• 8+ years of product management experience, with proven success driving large-scale transformation of complex digital initiatives (consumer-facing or enterprise-level systems preferred).
• Excellent stakeholder management skills, to influence senior business leaders and collaborate with cross-functional teams.
• Comfort in ambiguity, to discern the highest leverage problems to solve in a complex, constantly changing environment.
• Validated leadership ability, to lead product teams to rapidly iterate and solve problems.
• Deep technical capabilities and communication skills, to work effectively with design and engineering teams.
• Keen product intuition, to identify high-potential opportunities and place strategic bets.
• Strong analytical skills, to synthesize product metrics and user feedback into actionable insights.

What we offer you:

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.   

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. 

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.  

Learn more about life inside GovTech at go.gov.sg/GovTechCareers. 
Stay connected with us on social media at go.gov.sg/ConnectWithGovTech

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