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WIS International

Third-party inventory verification and counting

Retail Sales Associate - Smart Cart

Part-TimeDeadline 9/11/27
$19.50 - $20.50+ Referral bonuses + Paid travel
Entry
Middletown, DE, USA
In Person
RetailRetail Sales

About the job

Requirements
  • Comfort using and explaining new technology, with a basic understanding of artificial intelligence technology and user interfaces and the ability to troubleshoot common technical issues.
  • Ability to explain complex concepts simply and engagingly.
  • Strong customer service skills and a friendly, approachable demeanor.
  • Ability to think quickly and resolve issues efficiently.
  • Ability to work in both solo and team environments; team-oriented, highly motivated, and self-driven individuals are preferred.
  • Effective customer relations skills and the ability to deliver exceptional service.
  • Ability to work independently.
  • Must be at least 18 years old and authorized to work in the United States.
  • Access to reliable transportation.
  • Ability to work for the entire duration of the assigned project.
  • Ability to stand for prolonged periods, walk frequently, use hands and wrists regularly including repetitive motions, lift and carry up to 25 pounds, and travel by car.
Responsibilities
  • Engage customers to introduce and demonstrate features of the interactive Smart shopping cart.
  • Conduct quick and effective tutorials to teach customers how to use the shopping cart and explain its features and benefits.
  • Assist customers experiencing difficulties with the cart and resolve issues promptly.
  • Gather customer feedback, identify areas for improvement, and relay feedback to the development team.
  • Develop and implement strategies to encourage customers to try and continue using the shopping cart.
  • Work with store management and the Smart Cart team to ensure the cart meets customer needs and expectations.
  • Answer customer questions, assist them throughout their shopping experience, offer recommendations, and provide exceptional service.
Desired Qualifications
  • Previous experience as a retail associate, grocery store worker, customer service representative, technology demonstrator, shopper assistant, or brand ambassador.

About the company

WIS International provides third-party inventory services to retailers, offering accurate counts of shelves and stock to verify physical inventory against retailer records. It conducts nationwide inventory counts through trained teams, using methods that evolved from manual transcription to barcode scanning, and delivers data on stock levels, discrepancies, and compliance. WIS International differentiates itself by its large scale and geographic reach in North America, the result of the historic merger of Washington Inventory Services and Western Inventory Services and, later, the acquisition of RGIS, which made it the world’s largest inventory services provider. Its goal is to help retailers reduce shrink, improve stock accuracy, and optimize shelf availability by delivering precise, independent inventory data and actionable insights.

Company Size

5,001-10,000

Company Stage

Late Stage VC

Total Funding

$70M

Headquarters

Plano, Texas

Founded

1953

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Simplify Jobs

Simplify's Take

What believers are saying

  • The July 2024 Acosta divestiture lets management focus capital on core inventory verification.
  • ACREBIS gives WIS immediate Asia Pacific reach and local customer access since June 2024.
  • Retailers still need physical counts, and WIS's 20,000-employee scale supports large rollouts.

What critics are saying

  • RGIS already bought WIS UK and Mexico in 2021, shrinking WIS's owned footprint.
  • WARN records show a San Diego layoff notice for ten workers effective January 2026.
  • RFID and computer-vision inventory platforms from GreyOrange and Simbe attack WIS's labor-heavy model.

What makes WIS International unique

  • WIS International still concentrates on inventory verification after selling CROSSMARK and Product Connections in July 2024.
  • Its June 2024 ACREBIS partnership opened Asia Pacific without building local branches outright.
  • WIS retains store setup, remodels, and space mapping, bundling adjacent execution services.

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Benefits

  • Flexible Work Hours
  • Employee Referral Bonus
  • Training Programs
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Disability Insurance
  • 401(k) Retirement Plan

Growth & Insights and Company News

Headcount

6 month growth

13%

1 year growth

13%

2 year growth

13%
Newswire
Jun 3rd, 2024
Wis International Partners With Singapore'S Acrebis To Expand Into The Asia Pacific Region

The strategic partnership strengthens international presence for WIS International while enhancing the inventory services provided by ACREBIS