Business Analytics Lead Analyst

Responsibilities:

• Analytics professional with experience in analytics and credit card products. - This role is responsible for managing retail client relationship and drive sales growth profitability by providing cutting edge statistical solutions
• Role needs Signiant retail client interaction to develop innovative growth opportunities ECM marketing optimization, including partner facing reviews of opportunities and program performance on a weekly basis. The reviews include customer insights, performance updates at segment level, as well as recommendation of marketing treatment to grow sales, revenue
• Expectation is to provide insights and deep dives on opportunities and challenges to ensure ongoing investment from partner into the credit program
• Deep card experience (preferably retail cards for both consumer and commercial products, combined with strong proficiency skills in SAS, SQL, Python, & AI prompt engineering
• Marketing Analytics: Segmentation, contact strategy, targeting enhancements through ML & design of experiments on various offer testing
• Step change programs to identify opportunities leading to roadmap that drives multi-fold growth on revenue
• This is a critical role USCC’s ability to deliver on plan as well as develop opportunities to maximize customer engagement
• Interface with multiple stakeholders from Marketing, Partner management , Risk Finance, Technology including retail clients

The scope of the role includes, but is not limited to:

• Development and implementation of analytics to drive business growth and deliver on financial commitments
• Build and Lead a team of onshore/ offshore analysts to drive the sales and lend marketing programs
• Lead development of full suite of analytical tools to identify growth recommendations for Credit card programs with a prioritization engine to identify & execute projects
• Collaborate and influence retail partners to implement strategies capitalizing on opportunities identified through analytical insights
• Lead test agenda to continuously learn and drive innovations; build strong cross functional working relationships
• Be accountable for audit and control requirement; understand regulatory implications and develop mitigation / opportunity strategies.

Qualifications

• 6-10 years of Financial Services experience, with a deep expertise in the Wealth business, sales force management and data analysis; strong project management skills to lead large cross functional initiatives
• Bachelor’s Degree Required/ Graduate Degree Preferred – in the areas of quantitative fields such as Statistics, Finance, Economics, or Behavioral Sciences.
• Outstanding interpersonal relationship building skills and ability to communicate complex subjects in concise simple language; exhibit exceptional influencing skills to drive alignment and successful outcome
• Highly intuitive financial acumen, deep analytical expertise in statistical modeling with a focus on innovation using big data/machine learning and data driven analysis
• Problem solving skills with a passion to drive analytical innovation.

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Job Family Group:

Decision Management

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Job Family:

Business Analysis

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Time Type:

Full time

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Primary Location:

Schaumburg Illinois United States

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Primary Location Full Time Salary Range:

$125,760.00 - $188,640.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jul 06, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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