Teleperformance Spain

Runs multilingual customer support and sales services

Google Ads Onboarding Account Manager

Account ManagementConfirmed live in the last 24 hours

Full-timeBarcelona, Spain€22.8k /yr

About the Job

Requirements

A Bachelor of Arts or Bachelor of Science degree, or equivalent work experience.
C2 level of French and C1 level of English.
At least 18 months of experience in sales and/or marketing, including previous client-facing experience, particularly in high-stakes environments.
Ability to work independently on routine tasks and seek guidance when needed.
Experience using customer relationship management systems to manage customer records and support team workflows.
Familiarity with artificial intelligence tools and openness to using them to improve communication and outreach.
Ability to communicate effectively in most professional situations.
Comfort giving presentations and writing clear messages.
Ability to work independently while staying connected with the team.
Understanding of business concepts and ability to contribute to team goals.
Ability to assist with competitor research and trend identification.
Clear understanding of the French market, including its cultural nuances and business practices.
Ability to identify and target companies with growth potential.
Basic problem-solving skills for navigating complex contexts.
Basic proficiency in analyzing market trends and customer data.
Ability to build and maintain relationships with key stakeholders in the French market.
Understanding of French business etiquette and cultural nuances to build rapport and trust with potential clients.
Ability to manage complex stakeholder structures, including multiple agencies and skeptical customers.
Understanding of the existing digital marketing ecosystem in France.
Ability to manage specific questions about return on investment and integration with other platforms.
Awareness of local regulations, especially data privacy regulations such as the General Data Protection Regulation, to ensure compliance in outreach activities.
Ability to position Google Ads as a valuable and integrated solution within the French digital marketing ecosystem.

Responsibilities

Serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing pay-per-click campaigns for their digital marketing advertising.
Make outbound customer calls to promote and sell services.
Identify and understand customer objectives and offer adapted solutions for their needs.
Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
Increase customer spend and upsell campaigns.
Create, maintain, and update a customer database with complete information.
Handle a high volume of potential clients daily through phone calls.

Desired Qualifications

Master of Arts or Master of Science in Marketing or Communications.
Systematically improve organizational processes to enhance efficiency, effectiveness, and quality.
Work effectively with others and share ideas and resources to achieve common goals.
Understand and manage one's own emotions and those of others to foster positive relationships and improve the impact of actions.
Consider and appreciate diverse perspectives and ideas to foster collaboration.
Evaluate information and arguments to make informed, effective decisions based on data insights.
Approach problems and challenges with a focus on finding practical and effective solutions.
Demonstrate an entrepreneurial mindset characterized by innovation, creativity, risk-taking, and proactive problem-solving and opportunity identification.

French speaking Google Ads Onboarding Account Manager

Teleperformance Spain · Barcelona, Spain (Hybrid) · Full-time · Posted 2026-10-29

Workplace: hybrid

Department: GL_OB_KSS

Description

Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!

This role is tailored for individuals who can navigate the complexities of the market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. This involves building strong relationships, driving product adoption, minimizing churn, and identifying opportunities for growth and advocacy within our customer base.

Responsibilities

In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
Make outbound customer calls to promote and sell services.
Detect and understand customer’s objectives and offer adapted solutions for their needs.
Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
Be responsible for increasing spend and campaign´s upselling.
Create, maintain, and update a customer database with complete information.
Handle a high volume of potential clients daily through phone calls.

Requirements

BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience
Language Skills: C2 level of French and C1 level of English.
18 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
Works independently on routine tasks and seeks guidance when needed.
Has used CRM systems to manage customer records and support team workflows.
Familiar with AI tools and open to using them to improve communication and outreach.
Communicates effectively in most professional situations.
Works well in environments with clear goals and team collaboration.
Comfortable giving presentations and writing clear messages
Shows initiative and a constructive attitude in daily work.
Can work independently while staying connected with the team.
Understands business concepts and contributes to team goals.
Can assist in competitor research and trend identification.

Specialized Skills for French Market:

Market Understanding: clear understanding of the French market, including cultural nuances and business practices.
Strategic Thinking: capability to identify and target companies with growth potential.
Problem-Solving: basic problem-solving skills to navigate complex contexts.
Analytical Skills: basic proficiency in analyzing market trends and customer data.
Relationship Building: ability to build and maintain relationships with key stakeholders in the French market.
French cultural awareness: understanding the business etiquette and cultural nuances of the country to build rapport and trust with potential clients.
Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers.
Demonstrate an understanding of the existing digital marketing ecosystem in France.
Ability to manage specific questions about ROI and integration with other platforms.
Regulatory Knowledge: awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities.
Demonstrate a solid understanding of the existing digital marketing ecosystem in France and be able to position Google Ads as a valuable and integrated solution.

Desirable Skills

Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

Full-time (39 hours/week) hybrid position in Barcelona with a salary of 22.785€ gross/year + up to 2.734€ in bonus.

Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
Relocation Support
Private Health Insurance.
Continuous skill development and certifications.
Clear career growth opportunities supported by coaches and a motivating team environment.
Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
Prime office location at the World Trade Center, Barcelona, surrounded by the sea.

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

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About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 1989

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