Senior Salesforce Loyalty Cloud Solution Architect
About the job
- 8–15+ years of Salesforce platform experience.
- Experience leading at least one end-to-end Salesforce Loyalty Cloud implementation.
- Hands-on expertise with Salesforce Marketing Cloud, including Journey Builder, Automation Studio, Contact Builder, Email Studio, and Data Extensions.
- Experience integrating Loyalty Cloud with Salesforce Sales Cloud, Service Cloud, Commerce Cloud, and external platforms using Representational State Transfer and Simple Object Access Protocol application programming interfaces.
- Understanding of Salesforce architecture, integration patterns, and security best practices.
- Experience with Structured Query Language, AMPscript, HyperText Markup Language, Cascading Style Sheets, and JavaScript.
- Stakeholder management, communication, and leadership skills.
- Experience working in Agile delivery environments.
- Lead the architecture, design, and end-to-end implementation of Salesforce Loyalty Cloud solutions.
- Design and configure loyalty programs, including membership management, tier structures, points accrual and redemption, rewards, vouchers, promotions, and partner management.
- Design and implement personalized customer engagement journeys using Salesforce Marketing Cloud.
- Architect integrations between Loyalty Cloud, Marketing Cloud, Sales Cloud, Service Cloud, Commerce Cloud, Data Cloud, and third-party applications.
- Define scalable solution architecture, integration patterns, security, and governance.
- Work with business stakeholders to understand requirements and translate them into technical solutions.
- Lead technical workshops, solution design sessions, and architecture reviews.
- Guide development teams, perform solution reviews, and ensure adherence to Salesforce best practices.
- Support deployment planning, testing, production releases, and post-implementation optimization.
- Stay current with Salesforce product enhancements and recommend best practices.
- Salesforce Application or System Architect Certification.
- Salesforce Marketing Cloud Consultant Certification.
- Salesforce Marketing Cloud Email Specialist Certification.
- Salesforce Administrator or Platform App Builder Certification.
- Salesforce Loyalty Management Certification or Accreditation.
- Experience with Salesforce Data Cloud.
About the company
Mindera builds custom software solutions for clients around the world, focusing on web and mobile applications that are tailored to each business. The company delivers these solutions through agile, collaborative work with project-based engagements or long-term consulting partnerships, ensuring frequent iteration and learning. It differentiates itself by emphasizing strong client relationships, empowering its engineering teams, and contributing to the tech community, alongside a global delivery model that adapts quickly to new challenges. Mindera’s goal is to help clients achieve their business objectives by delivering high-quality, scalable, and secure software that meets evolving needs.
Company Size
201-500
Company Stage
Debt Financing
Total Funding
$2.1M
Headquarters
Porto, Portugal
Founded
2014
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Simplify's Take
What believers are saying
- Mindera Retail won two major AI coaching contracts in September 2026.
- Mindera posted 46 open roles on October 3, 2026, signaling renewed hiring.
- Mindera expanded its Los Angeles office in 2023 and deepened U.S. client access.
What critics are saying
- Mindera's 2025 headcount fell to 926, exposing delivery demand volatility.
- Farfetch-related developer impacts showed client concentration risk in Portugal's tech ecosystem.
- Aggressive AI consulting crowds Mindera against larger firms like Globant and EPAM.
What makes Mindera unique
- Mindera runs 1,100-plus people across nine locations, from Brazil to Australia.
- Mindera combines AI, data, mobile, and public-sector delivery for enterprise clients.
- Mindera won a UK Government public-sector cloud procurement framework in 2026.
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Remote Work Options
Hybrid Work Options
Flexible Work Hours
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Mindera worked together with the ColorADD team to deliver the new app.