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Kaiser Permanente

Integrated healthcare provider and payer platform

Assistant Nurse Manager - Labor and Delivery

Nursing & Frontline Patient CareUpdated on Nov 13
Full-timeLos Angeles, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least two years of experience in patient care delivery.
  • An associate degree or higher in Business, Nursing, Health Care, or a directly related field and at least two years of experience in business operations, clinical health care, or a directly related field, or at least three years of experience in business operations, clinical health care, or a directly related field.
  • At least one year of experience in a leadership role, with or without direct reports.
  • Basic Life Support is required at hire.
  • A California Registered Nurse license is required at hire.

Responsibilities

  • Assist with implementing best-practice models and patient-care delivery systems and practice standards across several locations.
  • Support investigations into patient, family, or member concerns regarding patient care and services.
  • Collaborate with physicians, outside healthcare providers, and other healthcare team members to achieve optimal and safe patient care across the continuum.
  • Allocate resources in assigned clinical areas to ensure appropriate assignment and utilization; supervise the use and maintenance of equipment, supplies, and medications.
  • Support a safe environment for patients and employees; maintain clinical expertise, clinical supervision, competency, and licensing needed to direct unit care; delegate tasks and duties within scope of practice; and perform clinical duties as required.
  • Collaborate with Nursing Clinical Practice to ensure staff provide high-quality care and comply with the Nursing Practice Act, The Joint Commission, and applicable federal, state, and local requirements.
  • Recommend development opportunities, solicit and act on performance feedback, provide team feedback, mentor and coach team members, support performance-management guidelines, provide training and development, foster collaboration, and delegate tasks and decisions with appropriate guidance.
  • Supervise and coordinate daily activities of the designated work team or unit, monitor work assignments, ensure policies and procedures are followed, align team efforts and standards, measure progress, resolve escalated issues, develop work plans, coordinate and distribute resources, remove obstacles, and recommend improvements.
  • Supervise hospital administrative functions supporting patient care, including meetings and action items, utilization and productivity, data collection and interpretation, workplace and patient safety, labor relations, quality and risk management, survey readiness, audit documentation, and decisions needed to meet budget targets.
  • Manage care-delivery operations and programs in a 24/7 environment; support complex work streams, supervise data collection, coordinate daily direct-care operations and resources, supervise multidisciplinary teams and hold them accountable, implement emergency-preparedness and recovery plans, ensure staff training, coach teams, and supervise nursing services and patient care against cost, quality, clinical, and utilization standards.
  • Supervise operational and technology-process improvements by executing cross-functional strategic projects, escalating issues, responding to operational escalations, monitoring plans for integrated care, and tracking project performance metrics.
  • Monitor continuous improvement of clinical practice, service, operational quality, and safety; ensure compliance with legal and regulatory requirements; and contribute to systems and methods that evaluate and improve patient care within the department and across the continuum.

Desired Qualifications

  • Pediatric Advanced Life Support certification from the American Heart Association.
  • Certification from the American Nurses Credentialing Center in a related practice area.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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