Continuous Improvement Lead

Key Result Areas:

Lead the identification and implementation of process improvement solutions within the Corporate Divisions, collaborating with stakeholders and staff to streamline operations.

Oversee the execution of continuous improvement initiatives across QF's Corporate Divisions, ensuring alignment with established methodologies and best practices.

Conduct in-depth analyses of current processes and services within the Corporate Divisions, identifying gaps, inefficiencies, and areas for optimization.

Analyze business requirements and processes specific to the Corporate Divisions, ensuring alignment with corporate mandates and QF's strategy.

Implement best practices for process improvement, service design, and problem-solving tailored to the needs of QF's Corporate Divisions.

Identify and implement solutions to enhance operational efficiency and effectiveness within the Corporate Divisions.

Ensure the quality and effectiveness of services provided to the Corporate Divisions and QF community, recommending improvements as needed.

Evaluate the effectiveness of implemented solutions within the Corporate Divisions, conducting post-implementation reviews and suggesting refinements.

Collaborate with the Head of Continuous Improvement to ensure initiatives align with departmental strategic objectives and corporate mandates.

Manage and oversee continuous improvement projects within the Corporate Divisions, ensuring successful execution and effective communication of results.

Provide guidance and support to the continuous improvement team, fostering a culture of continuous improvement and problem-solving.

Contribute to the development and mentoring of team members, promoting knowledge transfer and best practices within the Corporate Divisions.

Perform other tasks and duties as required by supervisor to meet the role's requirements and support the objectives of Operational Excellence.
 

Minimum Knowledge, Skills & Experience:

Bachelor's degree in Business Administration, Engineering, Operations Management, or a related field; Master’s degree is an advantage

6-8 years of relevant full-time experience in process improvement, operational excellence, or continuous improvement roles.

At least 3 years of experience working on initiatives specific to corporate or organizational level processes.

Certifications in Project Management, Lean Six Sigma, Process Improvement, or other continuous improvement methodologies are highly desirable.

Experience in project management and leading cross-functional teams.

Experience in educational institutions, non-profit organizations, or professional services organizations is desirable.

Excellent knowledge of continuous improvement methodologies, tools, and best practices

Strong analytical and problem-solving skills

Proficient in process mapping, data analysis, and process re-engineering

Strong leadership and team management skills

Ability to manage multiple projects and priorities simultaneously.

Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely;

Arabic proficiency is an advantage

Proficiency in MS Office applications