Head of Insights
Strella
Head of Insights
Strella
AI-driven moderated interviews with real-time insights
We’re hiring a Head of Insights to build and lead the next generation of market research at Strella. You’ll own our growing research services business, partnering with insights and marketing executives at some of the world’s most recognizable brands to deliver strategic recommendations that shape critical business decisions.
This is a unique opportunity to build an AI-native insights organization from the ground up. You’ll combine deep research expertise, commercial leadership, and cutting-edge AI technology to redefine how research is conducted, delivered, and scaled.
As a founding leader of this business, you’ll work directly with Strella’s founders to shape our services strategy, build a world-class team, and establish a fundamentally new model for the $100B+ insights industry.
Strella is reimagining market research with AI. Our platform conducts in-depth, AI-moderated interviews and transforms customer conversations into actionable insights in a fraction of the time of traditional research.
We’re building a new model for market research that combines the speed and scale of AI with the strategic expertise of world-class researchers. Our mission is to make high-quality customer understanding faster, more accessible, and more impactful for every business.
Explosive Growth: We’ve more than quadrupled our annual recurring revenue over the past year, demonstrating strong demand for a fundamentally better way to conduct research.
Enterprise Traction: Trusted by leading brands including J.Crew, Chobani, and DraftKings to uncover customer insights and inform critical business decisions.
Strong Investor Backing: Backed by leading investors including Bessemer Venture Partners, Decibel, and Unusual Ventures.
Massive Market Opportunity: We’re bringing AI-native technology to a $100B+ global insights industry, replacing slow, expensive research processes with a faster, more scalable approach.
Building the Future of Research: We’re expanding beyond software into a new model of full-service insights, combining AI-powered research with expert-led strategy. You’ll lead the development and growth of this business.
Build and lead Strella’s insights business: Own the strategy, development, and execution of our full-service research offering, establishing Strella as a trusted strategic insights partner to leading global brands.
Drive commercial growth: Partner closely with Sales and company leadership to identify new opportunities, scope and pitch research engagements, expand existing accounts, and grow services revenue.
Own strategic client relationships: Serve as a trusted advisor to senior insights, marketing, and business executives, helping them tackle their most important questions across brand strategy, innovation, product development, and customer experience.
Deliver exceptional research: Oversee research engagements from initial business questions through methodology design, analysis, and executive presentations, ensuring consistently high-quality insights and actionable recommendations.
Build and develop a world-class team: Hire, mentor, and lead a team of insights strategists and researchers, establishing a culture of analytical rigor, strategic thinking, and exceptional client service.
Redefine research with AI: Pioneer new methodologies that combine AI-powered research with human expertise, dramatically improving the speed, quality, and economics of traditional research services.
Create scalable research offerings: Develop repeatable methodologies, frameworks, deliverables, and operating processes that enable our services business to scale efficiently without sacrificing quality.
Shape Strella’s broader strategy: Work directly with the founders and cross-functional leadership to influence our product roadmap, go-to-market strategy, and long-term vision for the insights industry.
Who You Are
12-15+ years of experience in market research, insights, or strategic consulting, with significant experience at a leading research agency or insights consultancy.
Proven research leader: Deep expertise in qualitative and quantitative research, with a track record of designing and delivering complex, high-impact research programs for enterprise clients.
Commercially minded: Experienced in growing client relationships, developing proposals, winning new business, and translating research capabilities into compelling commercial offerings.
Executive-level strategic thinker: Able to connect customer insights to broader business strategy and confidently advise senior executives on consequential decisions.
Exceptional storyteller: Skilled at turning complex research findings into clear, compelling narratives and recommendations that influence executive stakeholders.
Experienced people leader: Has hired, managed, and developed high-performing research teams, with the ability to balance hands-on execution and organizational leadership.
Entrepreneurial builder: Excited to create a new business within a fast-growing startup, comfortable operating with ambiguity, and energized by the opportunity to define new ways of working.
AI-forward thinker: Deeply curious about how AI will transform market research, with a willingness to challenge traditional methodologies and experiment with fundamentally new approaches.
High ownership and bias for action: Comfortable moving between strategy and execution, taking responsibility for outcomes, and building processes as the business scales.
Lead the transformation of market research: Help build an AI-native alternative to traditional research agencies and shape the future of a massive global industry.
Build a business from the ground up: Take ownership of a new, high-priority business line with significant autonomy over strategy, team, and execution.
Work with leading global brands: Build relationships with senior leaders at some of the world’s most recognizable companies and influence critical business decisions.
Combine research expertise with cutting-edge technology: Reimagine what’s possible when AI handles the manual work of research, freeing experts to focus on strategy, creativity, and impact.
Work directly with the founders: Play a central role in shaping Strella’s growth, product direction, and long-term company strategy.
Meaningful leadership opportunity: Join at an inflection point, with the opportunity to build and scale a major part of Strella’s business.
Competitive compensation: Salary, equity, and benefits.
Strella provides an AI-powered customer research platform that runs moderated interviews and delivers real-time insights for UX teams. Users conduct interviews through the platform, and Strella’s AI synthesizes findings on the fly, producing customizable, actionable project insights. It is designed for organizations that need frequent, rapid testing and faster decision-making, acting like an extra member of the UX team to shorten research timelines from weeks to hours. The system is offered as a subscription-based service with some features requiring purchases, enabling teams to scale their research efforts efficiently. Strella differentiates itself by focusing on real-time synthesis and frequent, accelerated interviews, helping companies move at the speed of their operations. The company’s goal is to help businesses obtain timely, high-quality UX insights to inform product decisions quickly.
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