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IHG

Global hotel company

General Manager

Full-TimeUpdated on 10/15/2026
No salary listed
Senior, Expert
Bachelor's
Japan
In Person
Business & Strategy

About the job

Requirements
  • A bachelor's degree, higher education qualification, or equivalent in Hotel Administration or Business Administration is required.
  • Five to ten years of prior hotel management experience, or an equivalent combination of education and experience, is required; required experience may vary based on the size and complexity of the operation.
  • Fluent English is required.
Responsibilities
  • Take ownership of the day-to-day direction of the hotel, maximize financial returns, drive people development, and empower the team to create memorable guest experiences.
  • Develop programmes and initiatives to increase team engagement and achieve performance and development goals.
  • Maintain compliance with required brand and service standards and collaborate with colleagues to exceed guest expectations.
  • Build relationships with guests and external contacts, including current and potential clients, government officials, travel industry representatives, suppliers, and local communities.
  • Lead annual capital, cash flow, and sales and marketing plans to accurately forecast budgets.
  • Drive revenues, future profitability, and maximum return on investment.
Desired Qualifications
  • Knowledge of Japanese or other languages is preferred.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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Total Funding

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Headquarters

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