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Bosch Home Comfort

Makes heating, cooling and hot-water equipment

Customer Service Technician

HVAC & Building SystemsConfirmed live in the last 24 hours
Full-timeKempten, Germany

About the Job

Requirements

  • A completed vocational trade qualification, preferably in mechatronics, electrical work, refrigeration technology, heating installation, or a related field.
  • Professional experience in customer service is desirable.
  • Knowledge of heating technology, control technology, renewable energy, and system hydraulics is desirable.
  • Good computer skills are required.
  • Ability to communicate with other stakeholders and respond to customer needs.

Responsibilities

  • Independently commission, maintain, and repair Bosch Thermotechnology products after completing theoretical and practical training.
  • Service heat pumps, split air-conditioning units, gas and oil heating systems, and control devices in existing systems for the Buderus and Bosch Junkers brands.
  • Measure, test, and adjust Thermotechnology products.
  • Handle customer complaints and act as a technical point of contact for customers.
  • Start assignments from the employee’s residence and take responsibility for the tools and spare-parts inventory in the fully equipped service vehicle.

Desired Qualifications

  • Professional experience in customer service.
  • Knowledge of heating technology, control technology, renewable energy, and system hydraulics.

About the Company

Bosch Home Comfort

Makes heating, cooling and hot-water equipment

Bosch Home Comfort makes heating, cooling and hot-water equipment for homes, commercial buildings and industrial users. Its portfolio combines electric heat pumps with gas-fired boilers and hybrid systems, giving customers different ways to control building temperatures and supply hot water. The business sells equipment through its brands' sales networks, with products adapted to regional building needs and energy requirements. Its inverter-driven heat pumps adjust compressor output to match demand rather than running constantly at full power. The Bosch business unit was formed through the merger of Bosch and Buderus heating activities in 2004 and is headquartered in Wetzlar, Germany.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Wetzlar, Germany
Founded
2004

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