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Versiti

Blood centers providing donations and research

Phlebotomist / Box Truck Driver

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours
Full-timeAurora, IL, USA$17.36 /hrIn-person

About the Job

Requirements

  • A high school diploma and GED are required.
  • Less than one year of job-related experience is required.
  • A valid in-state driver's license and prior driving experience are required.
  • Class C commercial driver's license is required.
  • Box truck certification is required.
  • Knowledge of standardized work routines, general facts and information, and the use of simple equipment, machines, and materials is required; this knowledge is typically acquired through on-the-job training.
  • Ability to read and interpret standard operating procedures, safety rules, operating and maintenance instructions, and other department manuals is required.
  • Basic mathematical aptitude and strong attention to detail are required.
  • Ability to apply judgment to written or oral instructions is required.
  • Ability to organize work to provide productive workflow is required.
  • Ability to provide a consistently positive donor experience through professional, empathetic, donor-centric service is required.
  • Ability to contribute to and uphold a positive team culture through respectful communication, behaviors, and collaboration is required.
  • Flexibility to work independently and with a team, and adaptability to changing organizational and donor needs, are required.
  • Strong communication skills, including the ability to respectfully provide and receive feedback from peers, donors, and leadership, are required.
  • Availability to work evening, weekend, and holiday hours is required.
  • Ability to learn and use computer applications needed for the duties is required.
  • A navigation system, personal computer, and general office equipment are required tools and technology.
  • Screening equipment, including a lancet, sphygmomanometer, temperature probe, and hemoglobin analyzer, is required.
  • Phlebotomy collection equipment, which may include a blood mixer, Trima, and Alyx, is required.

Responsibilities

  • Follow Department of Transportation guidelines when operating a full-size commercial van, Promaster, or box truck, and safely transport staff, supplies, and equipment.
  • Prepare and set up collection sites, including technology systems and, when applicable, quality control.
  • Perform donor screening by collecting donor histories, conducting mini-physicals, and performing phlebotomy.
  • Provide excellent donor service, present a positive image, respond fully and promptly to customer inquiries, requests, and complaints, and escalate issues to a leader when appropriate.
  • Interact with donors respectfully, compassionately, and professionally to provide a service-centric experience.
  • Conduct automation using Alyx and/or Trima when required, recognize and respond to automation reactions, and recruit and convert donors for automation.
  • Contribute to a positive team culture and employee experience by fostering teamwork, collaborating effectively, maintaining an encouraging environment, and supporting coworkers respectfully.
  • Maintain product integrity, ensure proper donor identification, perform routine equipment maintenance, complete department records, and prepare or pack units for transport when required.
  • Observe donors for reactions, provide reaction care, and assist other staff in managing reactions when needed.
  • Rebook donors for future donation appointments.
  • Complete additional background checks when required by a sponsor.
  • Perform other duties within the reasonable scope of the job classification.
  • Follow applicable regulatory and compliance requirements and standard operating policies and procedures.

Desired Qualifications

  • One to three years of relevant people-facing experience is preferred.

About the Company

Versiti

Blood centers providing donations and research

Versiti coordinates a network of linked blood centers and a research organization focused on blood health. It collects, tests, processes, stores, and distributes blood, organs, tissue, and bone marrow to hospitals to meet urgent patient needs. Its blood products and transfusion services are supported by research from the Blood Research Institute, which works on cellular therapies, oncology, and genomics to advance personalized medicine. The company differentiates itself by operating as a partnership of centers with a strong emphasis on scientific rigor, donor relationships, and broad collaboration with hospitals, aiming to be the go-to partner for blood health services. Its goal is to save lives by providing safe, available blood products while driving research to improve treatments and outcomes.

Company size
1,001-5,000
Company stage
Grant
Total funding
$25.5M
Headquarters
Milwaukee, WI
Founded
2012

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