Full-Time
Implementation Manager
Customer Services
Posted on 9/9/2025
Highspot
1,001-5,000 employees
AI-powered sales enablement platform
No salary listed
Hyderabad, Telangana, India
Hybrid
Hybrid role.
 Software Engineering (1) |
|---|
- 3-5+ years of relevant experience (consulting, client management, professional services, or sales engineering experience); ideally including enterprise implementations.
- Bachelor's degree required. (Degree is in a STEM field preferred)
- Excellent written and verbal communication skills.
- Experience working in a Software-as-a-Service (SaaS) environment and within a product-driven company
- Proven track record of managing end-to-end software implementation processes involving many stakeholders and delivering results on time with high quality.
- Ability to effectively support and engage with a diverse group of people. Able to sustain a dynamic discussion with an executive or help an impatient user who is learning about Highspot for the first time.
- Able to construct a thoughtful and effective strategy for organizing and sharing sales and marketing information.
- Experience being the bridge between different teams within the customer organization, who often have conflicting perspectives. A working knowledge of operating within the marketing and/or sales team at a large organization is a plus.
- Gain deep knowledge, understanding, and experience with the Highspot product and how it is integrated with other systems in a customer environment.
- Become a trusted customer advisor, engaging with a wide range of people, from the most senior to the most junior. Help the customer get the most value from Highspot.
- Design the solution in collaboration with the customer, develop project plans, and execute on them. Deliver and launch solutions on time that meet customer needs.
- Train users to take full advantage of the product.
- Work closely with the account team to support the sales process and grow revenue.
- Collaborate with the engineering team on evolving the product to better meet customer needs.
- A working knowledge of operating within the marketing and/or sales team at a large organization is a plus.
Highspot provides a sales enablement platform that helps organizations improve sales productivity by delivering the right content to sales reps at the right moment. Its main product, Highspot Copilot, is an AI-powered digital assistant that surfaces relevant content, helps buyers in different selling scenarios, and automates routine tasks. The platform manages sales content, supports onboarding and training, and enables scalable personalization through digital sales rooms, all via a subscription model. It differentiates itself by combining AI task support with structured content management, sales readiness training, and scalable personalization to reduce ramp time, increase win rates, and grow pipeline, while earning industry recognition.
Company Size
1,001-5,000
Company Stage
Series F
Total Funding
$644.9M
Headquarters
Seattle, Washington
Founded
2012
Simplify's Take
What believers are saying
- May 2026 Seismic merger expands to over 2000 customers.
- GTM Maturity Model benchmarks revenue execution gaps.
- Primerli partnership accelerates sales onboarding.
What critics are saying
- Seismic CEO Tarkoff leads post-merger, erasing Highspot brand.
- AI redundancy consolidates Copilot in 6 months.
- Salesforce Einstein diverts integrations within 12 months.
What makes Highspot unique
- Highspot Copilot, launched October 2023, provides generative AI sales coaching.
- GTM Agent, launched early 2026, unifies CRM and engagement signals.
- Nexus AI auto-tags content for contextual buyer guidance.
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Benefits
Medical, dental, vision, disability, & life benefits
Group Retirement Savings Plan (RRSP)
Matching employer contributions (DPSP) with immediate vesting
3 Weeks of Paid Vacation
Generous Holiday Schedule
Quarterly Recharge Fridays
Flexible work schedules
Professional development opportunities
Discounted ClassPass membership
Access to coaches & therapists
2 Volunteer days per year
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Seismic and Highspot announce intent to merge, bringing together two leading enablement platforms to support the needs of modern revenue teams.
Seattle-based Highspot is merging with rival Seismic in a major sales enablement software deal. The combined company will operate under the Seismic name and be led by Seismic CEO Rob Tarkoff, whilst Highspot founder Robert Wahbe will join the board. Permira, which has backed San Diego-based Seismic since 2020, will remain the controlling shareholder. Financial terms were not disclosed. The merger unites two leading players in revenue enablement software, which helps sales, marketing and customer success teams manage content, training and analytics. Highspot, founded in 2011, ranks first on GeekWire 200's list of Pacific Northwest tech companies and employs over 1,000 people. Its most recent valuation was $3.5 billion in 2022, when it raised $248 million. Seismic reached a $3 billion valuation in 2021 and serves approximately 2,000 customers globally.
Highspot named a Leader in the 2025 Gartner(R) Magic Quadrant(TM) for Revenue Enablement Platforms. SEATTLE - (BUSINESS WIRE) - Highspot, the only agentic platform for go-to-market (GTM) performance, today announced it has been named a Leader in the inaugural 2025 Gartner(R) Magic Quadrant(TM) for Revenue Enablement, positioned highest for Ability to Execute. Highspot's platform, powered by its proprietary Nexus(TM) AI and analytics engine, creates a real-time feedback loop to fix what's broken, scale what works, and drive measurable outcomes for GTM teams. Highspot customers worldwide report achieving a 50 percent increase in GTM efficiency, 55 percent boost in seller confidence, and 51 percent improvement in buyer engagement. "We feel this recognition validates our belief that performance is not a function of more tools and instead is the outcome of smarter systems of action," said Robert Wahbe, CEO, Highspot. "We're helping companies turn sales potential into measurable revenue performance through a virtuous cycle of smarter go-to-market AI insights that drive the right actions." In addition to being named a Leader in the 2025 Magic Quadrant for Revenue Enablement Platforms, Highspot was also recognized as a Customers' Choice in the 2025 Gartner Peer Insights(TM)'Voice of the Customer' in the Revenue Enablement Platforms market. Highspot recently announced its Deal Agent, a breakthrough agentic capability that accelerates pipeline generation and conversion. Unlike traditional inspection tools that stop at dashboards and summaries, the Deal Agent acts as an AI-powered teammate embedded directly in the deal, combining 360-degree seller and buyer context to deliver insights and next best action through multi-turn interactions. The company also introduced purpose-built and custom agents, all powered by Nexus, as part of its Fall Launch. * Download the 2025 Gartner Magic Quadrant for Revenue Enablement Platforms * Request a Highspot demo About Gartner Magic Quadrant Magic Quadrant(TM) reports are a culmination of rigorous, fact-based research in specific markets, providing a wide-angle view of the relative positions of the providers in markets where growth is high and provider differentiation is distinct. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries and Niche Players. The research enables organizations to get the most from market analysis in alignment with their unique business and technology needs. Gartner, Magic Quadrant for Revenue Enablement, Doug Bushée, Melissa Hilbert, Bill Yetman, 10 November 2025. Gartner, Voice of the Customer for Revenue Enablement Platforms, By Peer Community Contributor, 30 January 2025. GARTNER is a registered trademark and service mark, PEER INSIGHTS, MAGIC QUADRANT, and GARTNER PEER INSIGHTS CUSTOMERS' CHOICE badge are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose. Gartner does not endorse any vendor, product or service depicted in our research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About Highspot Highspot is the only agentic platform for go-to-market performance, powered by Nexus(TM), our AI and analytics engine. Acting as an AI-powered extension of your team, Highspot transforms every signal, spoken, shared, or shown, into real-time actions tailored to each role. Highspot ensures your salespeople show up smarter. Your marketers double down on what performs. Your enablement team scales what works. Because when your people perform at their best, your business does too.
By combining Primerli's micro-learning content with Highspot's industry-leading platform, we're empowering sales teams to close deals faster and to deliver exceptional customer experiences.
Highspot, the only unified sales enablement platform that provides a system of record for go-to-market initiatives, today announced it has been named a Leader by Forrester Research in The Forrester Wave(TM): Revenue Enablement Platforms, Q3 2024 report.