Full-Time
Software Engineer 1
Backend
Posted on 1/9/2026
Netomi
201-500 employees
Enterprise AI for autonomous customer service
No salary listed
Remote in India
Remote
 Software Engineering (1) |
|---|
- Experience on Service-Oriented Architecture, Multitenant platforms, SaaS platforms (It’s a plus)
- 1-3 years’ experience – proficient in Java / J2EE
- Experience with Amazon Web Services or similar environment
- Experience on some scripting language for automated build/ deployments (It’s a plus)
- Assist in planning, design and execution of SOA backend platforms and mostly around REST based Web Frameworks using JAVA (Spark, Spring, ORM)
- High-level and low-level design of the highly scalable components
- Track defects and works with business owners and users to triage bugs and manage a backlog
- Taking care of Non-functional requirements like Scale/ High Availability/Performance/Security
- Build/Deployments/DevOps related work on AWS
- Works collaboratively in a multi-disciplinary team environment; establishes and maintains professional networks with subject matter experts
- Assist key technical advisors in defining the project roadmap
Netomi provides an enterprise AI platform that automates customer service at scale in regulated industries. Its agentic AI watches customer journeys in real time and proactively resolves issues across chat, email, messaging, and voice using a no-code deployment that integrates with CRMs and CMS. It offers an Auto-pilot mode for autonomous resolution and a Co-pilot mode to assist human agents, and it can handle very high volumes while meeting standards like ISO 27001, SOC2, and GDPR. A partnership with Adobe helps embed AI into software layers to anticipate customer needs, aiming to reduce support costs and boost customer satisfaction by resolving the majority of inquiries autonomously.
Company Size
201-500
Company Stage
Series C
Total Funding
$147.5M
Headquarters
San Mateo, California
Founded
2016
Simplify's Take
What believers are saying
- Accenture Ventures' $110M Series C in 2026 fuels enterprise AI governance expansion.
- Adobe partnership embeds Netomi agents into Experience Cloud for upstream revenue.
- No-code deployment accelerates adoption among risk-averse Fortune 1000 buyers.
What critics are saying
- Ada.cx undercuts pricing after $190M Series C, capturing aviation clients in 12 months.
- SellersFi steals insurance customers with 90% voice resolution in 6 months.
- Adobe Firefly displaces Netomi in Experience Cloud by February 2026.
What makes Netomi unique
- Netomi delivers brand-safe AI with embedded governance for enterprise compliance.
- Agentic AI proactively resolves issues before tickets across omnichannel interactions.
- No-code platform deploys complex agents in weeks for Fortune 1000 enterprises.
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Benefits
Professional Development Budget
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Netomi, an AI company, has filed notice with the US Securities and Exchange Commission to raise $55 million in new funding. The filing was submitted under Regulation D, which allows companies to sell securities without registration under the Securities Act of 1933. Companies must file such notices within 15 days after the first sale of securities in the offering. The date of first sale is when the first investor becomes irrevocably contractually committed to invest. No additional details about the funding round, including investors or valuation, were disclosed in the SEC filing.
Shilpi Sardana has been appointed as Associate Director Talent Acquisition & People Success at Netomi, bringing global HR leadership experience and advanced qualifications in human resource management.
Netomi launched the first-ever bot on Facebook Messenger for Sony Pictures’ $100 million movie Goosebumps.
Netomi, an AI-first customer service platform that enables companies to deliver the highest quality customer experiences while significantly reducing cost, has secured $30M in Series B funding led by WndrCo, the investment firm co-founded by Jeffrey Katzenberg.
The new round of funding values the company at $210 million, up from a valuation of $67.5 million in 2019