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Williams Lea

Global business support for professional services

Receptionist

Reception & Front DeskConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least two years of experience as a receptionist, switchboard operator, or administrative assistant is required; experience in a banking, legal, or large corporate environment is preferred.
  • Customer service skills are needed to communicate effectively with callers and visitors.
  • Ability and willingness to learn in-depth knowledge of the company, its business, and its employees is required to handle calls and greet visitors efficiently.
  • Ability to work in a fast-paced team environment is required.
  • Ability to communicate effectively and professionally with coworkers and clients is required.
  • Attention to detail, with emphasis on accuracy and quality, is required.
  • Intermediate computer skills, including Microsoft Word and Excel, are required.
  • Ability to prioritize work and balance multiple projects and deadlines is required.
  • Verbal and written communication skills are required.
  • Self-motivation and ability to multitask are required.

Responsibilities

  • Cover the reception desk and provide general clerical office support.
  • Answer incoming calls on a multi-line phone system cordially, professionally, and promptly, and transfer calls to the appropriate individuals.
  • Greet clients and visitors warmly and professionally, and notify employees of visitors’ arrivals when necessary.
  • Provide high-level services to staff, clients, and guests.
  • Communicate with the manager and client about job or deadline issues.
  • Handle additional projects as assigned.
  • Handle sensitive or confidential documents and information.

Desired Qualifications

  • Experience in a banking, legal, or large corporate environment is preferred.

About the Company

Williams Lea

Global business support for professional services

Williams Lea provides tailored business support services for financial, legal, and professional services firms around the world. It uses a combination of onshore and offshore centers plus local offices to deliver customized, high-touch services that integrate advanced technology and real-time data. A core differentiator is ENGAGE, its technology platform that enables global automation, governance, and analytics to drive efficient workflows and real-time reporting. The company serves high-profile clients, including many leading law firms, professional services firms, and financial institutions, and generates revenue through service contracts. Williams Lea’s goal is to improve operational efficiency for clients, freeing fee earners to focus on client work, while pursuing ESG initiatives through its Beyond Business program focused on education, diversity, sustainability, and self-betterment.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
London, United Kingdom
Founded
1820

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