Full-Time

Product Designer

HqO

HqO

51-200 employees

Centralizes property experience management platform

Compensation Overview

$154k - $169.4k/yr

+ Bonus

Boston, MA, USA

Hybrid

Hybrid role; four days per week in Boston office (Mon–Thu); in-office Tue–Thu policy noted.

Category
UI/UX & Design (1)
Required Skills
UI/UX Design
Product Design
Requirements
  • 3+ years of experience in product, UX, or UI design, ideally in SaaS or complex digital products, with a portfolio that shows strong end-to-end product thinking and high-quality execution.
Responsibilities
  • Collaborate cross-functionally: Work in small, autonomous teams to brainstorm ideas, build prototypes, and iterate quickly from concept to shipped product. You’ll be involved end-to-end – from initial discovery and ideation through launch and iteration.
  • Design and iterate user experiences: Create wireframes, flow diagrams, and interactive prototypes that illustrate new features and improvements. Design intuitive interfaces and interactions for both web and mobile, and refine them through user feedback to ensure a polished, best-in-class experience.
  • Leverage modern tools and AI: Use the latest design tools and methodologies to accelerate our process. Experiment with generative design and AI-driven prototyping – including tools like Cursor and v0.dev – to quickly explore UI ideas, build prototypes, and validate concepts with users and stakeholders.
  • Champion user-centric design and testing; advocate for our end users at every step. Plan and run user tests, synthesize insights, and use both qualitative and quantitative feedback to shape the product. Work closely with solution managers to help define problems, clarify requirements, and ensure we’re solving the right user needs.
  • Aim for lovable products: We don’t stop at “viable” – we strive for “minimum lovable product.” Sweat the details and focus on craft and quality so that every feature we ship isn’t just functional, but something users genuinely enjoy and find delightful.
  • Contribute to and evolve our design system: Help build and evolve HqO’s design system to ensure consistency and scalability across all our applications. Create reusable components, establish style guidelines, and collaborate with other designers and engineers to implement them across the product.
  • Help shape how we work: Bring new ideas for process, tools, and collaboration. Share best practices in AI-assisted design, prototyping, and front-end experimentation, and help level up the broader team.
Desired Qualifications
  • Experience with Cursor, v0.dev, and other tools that help move faster from idea to prototype. Front-end experience (even light) is a plus.
  • Experience with user research and testing: you know how to frame hypotheses, run usability tests or interviews, and translate findings into clear design decisions and next steps.
  • SaaS or complex digital product design experience is desirable, but not required.

HqO offers the Real Estate Experience (REX) Platform, a centralized system that combines data, apps, and services to improve tenant and employee engagement and retention across a property. It acts as a single source of truth for how people interact with a building and provides health and performance metrics plus a central dashboard for operators. The platform also includes an exclusive directory of high-impact service and amenity partners and offers expert consultations to boost real estate experiences. Its goal is to help property owners and operators measure, manage, and improve experiences across multiple buildings, serving many large customers and enabling scalable, portfolio-wide management.

Company Size

51-200

Company Stage

Series D

Total Funding

$156.8M

Headquarters

Boston, Massachusetts

Founded

2018

Simplify Jobs

Simplify's Take

What believers are saying

  • Powers 150+ million square feet across 300+ buildings in 8 countries.[2][4]
  • Fall 2025 REX release strengthens competitive moat with integrated tenant lifecycle management.[4]
  • HB Reavis partnership secures long-term European revenue and customer base expansion.[1]

What critics are saying

  • VTS undercuts pricing with free leasing tools, eroding mid-tier operator market share.[Negative trends]
  • Procore bundles tenant experience into construction workflows, locking operator clients.[Negative trends]
  • Yardi Voyager replicates REX metrics with lower integration costs for enterprises.[Negative trends]

What makes HqO unique

  • REX Platform CRM purpose-built for CRE manages entire tenant lifecycle globally.
  • Intelligence Suite provides unified visibility across operations, leasing, experience, engagement.
  • Symbiosy acquisition adds IoT and smart building systems across European hubs.

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Your Connections

People at HqO who can refer or advise you

Benefits

Unlimited PTO

401k

Health PPO

Flexible workplace policy

Commuter benefits

Free library & education courses

Company News

GlobeNewswire
Jan 10th, 2024
Hqo Adds Symbiosy, A Smart Office Solution Developed By Hb Reavis, To The Portfolio To Transform Real Estate Experience

BOSTON, Jan. 10, 2024 (GLOBE NEWSWIRE) -- HqO, the world’s leading real estate experience platform, announced today its strategic acquisition of Symbiosy, a workspace technology created by international workspace provider HB Reavis, which offers a portfolio of smart building solutions consisting of systems integrations, IoT, and software interfaces. This acquisition further propels HqO’s growing occupier business and expands its geographical footprint, especially in European business hubs, including London, Berlin, and Warsaw. The transaction comes on the heels of the company’s recent announcement of its Series D funding of over $50 million, along with the much-anticipated launch of the HqO Real Estate Experience (REX) Platform, the first end-to-end experience solution built around the customer. HqO will continue to power HB Reavis’ portfolio of workspaces and support its growing global customer base through this strategic partnership. “Adding Symbiosy to the HqO family is the perfect fit with our vision to put people and their experiences of space at the center of the real estate industry

Commercial Observer
Oct 18th, 2023
Proptech Startup HqO Secures $50 Million Series D Funding

Koch Real Estate Investments led the raise, which the real estate experience platform says will go toward its growth.

GlobeNewswire
Oct 18th, 2023
HqO Raises Over $50M in Series D Funding to Revolutionize the Real Estate Landscape

HqO is connecting real estate to the people with the only platform built around the customer and designed to optimize the complete end-user experience....

GlobeNewswire
Jun 14th, 2022
HqO Acquires Global Workplace Employee Experience (EX) Measurement Leader, Leesman Index, Bringing 1M+ Data Points to Hundreds of Customers Worldwide

As the Global Leader in Workplace Experience, HqO Continues to Expand Critical Service Offerings to Help Improve and Enhance the Office with its...

PlaceTech
Apr 19th, 2021
Hqo receives financing of $107M

With backing from both commercial property and venture capital businesses, HqO has raised $106.9m to date.