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LCMC Health

Nonprofit health system delivering hospital care

Social Worker

Case Management & AdvocacyPosted on Nov 13
Full-timeNew Orleans, LA, USANo salary listedIn-person

About the Job

Requirements

  • Licensed Master Social Worker through the Louisiana State Board of Social Work Examiners.
  • Proof of citizenship or immigration status is required to verify lawful authorization to work in the United States.

Responsibilities

  • Assess patients’ psychosocial needs through intensive interviews with patients and family members, consultation with the interdisciplinary team, and review of medical records.
  • Evaluate coping skills, cognitive and intellectual functioning, support systems, resources, and other factors that may affect responses to illness, treatment, and discharge planning.
  • Identify barriers and develop interventions to overcome or lessen them to achieve treatment-plan outcomes.
  • Communicate findings and plans to the interdisciplinary team and document assessments, plans, and interventions in medical records.
  • Provide crisis intervention and supportive counseling to individuals experiencing temporary or situational problems.
  • Assess suspected elder, child, sexual, or domestic abuse or neglect cases and comply with required reporting under state law and hospital policy.
  • Refer patients and families to appropriate community agencies for intervention or counseling, including palliative or hospice services, and facilitate family meetings when there is disagreement or lack of clarity about goals and plans of care.
  • Facilitate interactions between staff and DCFS/EPS or other agencies.
  • Identify patients in the assigned caseload with complex social and medical issues through case finding and referral.
  • Review the caseload with the manager to share findings, needs, barriers, and discharge progress.
  • Evaluate financial assistance needs and eligibility and direct patients and families to community agencies that can help meet financial needs or provide food, shelter, transportation, or other services.
  • Maintain working knowledge of payer reimbursement requirements for post-hospital services and community resources.
  • Demonstrate knowledge of legal rights, advance directives, and patient rights, and counsel or educate patients and families about patient rights, decision-making, and formulating advance directives.
  • For Mechanical Circulatory Support (MCS), conduct psychosocial evaluations of potential left ventricular assist device (LVAD) patients, including assessment of social support for the patient and caregiver, compliance, mental health, coping skills, substance misuse or abuse, legal issues, understanding of the MCS process, motivation, communication and learning styles, and the importance of body image.
  • Collaborate with multidisciplinary members of the circulatory clinical team in daily patient care, publishing, education, and advocacy to enhance the functioning and well-being of ventricular assist device (VAD) patients, their families, and their community.
  • Follow patients throughout their LVAD course of care and tailor interventions and resource allocation to the psychosocial assessment and the patient’s overall goals.
  • Host patient and caregiver support groups where consistent with individual program practice, provide mental health support, and refer patients to community mental health services as needed.
  • Support patients, their families, and care teams in pursuing their goals while working toward alignment with the medical team and treatment plans; explore how behavioral patterns and social determinants of health may affect adherence to medical management or alignment of goals.
  • Use clinical modalities and skills including Motivational Interviewing, Family Systems Theory, Strengths Based Approach, Solution Focused Interventions, and Grief Counseling.
  • Assist patients and families through the end-of-life phase of care, both logistically and emotionally, by collaborating with Palliative Care teams and facilitating family support within the heart failure team.

About the Company

LCMC Health

Nonprofit health system delivering hospital care

LCMC Health is a non-profit health system in Louisiana that operates nine hospitals, urgent care centers, and physician practices to serve communities across New Orleans and the Gulf Coast. Its care model coordinates services across facilities to treat the whole patient, supported by a family-like, hospitable culture. The system stands out through its local, community-focused network and non-profit mission, along with collaborations with universities to bring current care and train new providers. Its goal is to deliver the best possible care for every person in its communities and guide the Gulf Coast toward a healthier future.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
New Orleans, LA
Founded
2009

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