Procurement Coordinator - Supplier Portal

Job Summary:

Works independently to update procurement systems and coordinates approval and control of procurement activities. Coordinates and assigns daily tasks to team members. Provides support to sourcing and finance teams globally.

Key Responsibilities:

Proactively contacts suppliers to maintain pertinent data, obtain needed documentation, and enable suppliers in procurement systems. Lead identification/resolution of minor supplier invoice and payment issues. Support completion, closure, and recording activities for various contracts and other supplier documentation. Prepare documentation for sourcing events. Initiate and coordinate work delivering results in meeting cost, quality, delivery, and inventory goals. Support/Coordinate supplier quality activities with supplier quality improvement engineers, suppliers, and category teams. Liaison between procurement teams and other functions. Coordinate health safety and environmental awareness and improvement activities and daily tasks. Perform any other tasks assigned. Identify tasks requiring completion. Participate in Project teams, when necessary, to ensure effective implementation of change. Communicate with the supplier and work with supplier to manage Project deliverables within agreed timelines. Use common process tools and business systems to provide repeatable analytics and reporting. Ensure data integrity of all procurement information as it is created and deliver ongoing improvement of existing data. Identify and implement improvements to business processes. Global focus may be required.

Key Responsibilities & Role Description
Manage Supplier Portal help desk, user login credentials and Engineering Standard change publishing
Support Procurement Organization to resolve system (IT related) issues
Well experience in deadline-based work management ensuring adherence of the team to escalation SLA, On-time assessment and closure of tasks while adhering guideline.
Procurement domain expertise, Strong BI and visualization capabilities, Ability to quickly build scalable low-code/no-code business solutions as & when needed. Automation Mindset, Manage large data from global Procurement organization
Continuous Improvement Mindset: Identifies inefficiencies, proposes innovative solutions, and implements process enhancements. Build automations, enhance systems and create dashboards to deliver efficient outcomes. Collaborate for improvement of the engineering standard process.
Document and share best practices, lessons learned, and improvement initiatives across procurement teams.

Basic Competencies Needed
Collaboration & Teamwork –promotes teamwork, facilitates brainstorming, and drives collective problem-solving across teams. 
Stakeholder & Customer Engagement – Builds strong relationships with sourcing teams, suppliers, and internal stakeholders, ensuring a smooth and customer-centric task execution 
Escalation & Conflict Management – Handles escalations calmly, resolves conflicts effectively, and ensures minimal business disruption. 
Analytical & System Expertise – Data management skills with accuracy, and automation building expertise, Attention to details. Leverages data-driven insights and demonstrates strong proficiency in procurement systems (SAP/Oracle/Ariba), dashboards, and automation tools (Power BI, Power Automate, Excel Macros, SQL). 
Continuous Improvement & Agility – Identifies process inefficiencies, drives innovation, adapts to change, and delivers enhancements with resilience and a solution-oriented mindset.

Experience
4+ years of experience in managing/analyzing Procurement data. Hands on experience with BI and visualization tool usage, Building Power Platforms, Ability to quickly build scalable low-code/no-code business solutions
Exposure to cross functional collaboration
Familiarity with Cummins systems (Oracle/Ariba or equivalent) for data Management.
Exposure to end-to-end Source-to-Pay processes and Supplier Portal handling.

Educational Background
Bachelor’s degree (B.E./B.Tech.) in Engineering, Business, or related field.
Additional certifications in Procurement, Project Management (PMP/Prince2), or Data Analytics would be an advantage.

Other
Work Location: IOC-Pune, India
Shift Timing – Afternoon (EMEA) shift (12:30pm-09:30pm IST)
Working Mode: Hybrid / On site with Flexibility
Holidays – Site Holidays Applicable (US)

Competencies:
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Drives results - Consistently achieving results, even under tough circumstances.

Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Being resilient - Rebounding from setbacks and adversity when facing difficult situations.

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Ensures accountability - Holding self and others accountable to meet commitments.

Organizational savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.

Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions.

Procurement Ethics - Avoids supplier engagement that may compromise supplier sourcing, selection, and management processes and seeks counsel to ensure compliance.

Procurement Policies, Procedures, Tools - Understands all of the relevant Procurement policies and procedures and complies with them in daily work; Masters all tools required to conduct procurement work. Knows how to access documents in the appropriate Document Management System (DMS) and/or who to ask if clarification or expansion of the information contained in each document is needed.

Procurement Systems - Recognizes linkage to multiple systems such as purchasing order, payment, engineering release, and quality systems; troubleshoots and corrects issues resulting from data issues; writes ad-hoc reports using tools within each application; identifies and documents work flows and system testing; actively participates in implementation process of new purchasing systems including requirements gathering, design, communication, and training.

Data Communication and Visualization - Constructs a tale of the business problem, root cause, solution options, and opportunities through illustrating data visually, including reports and dashboards.

Education, Licenses, Certifications:
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. College or equivalent degree preferred.
Written communication skills in English, preferred.
This position may require licensing for compliance with export controls or sanctions regulations.

Experience:
Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.

Significant experience using Microsoft 365.

Prior Supply Chain systems experience preferred.