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IHG

Global hotel company

Human Resources Coordinator

HR Operations & CoordinationPosted on Nov 9
Full-timeMissouri, USA$19.48 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least 1–2 years of experience in Human Resources or administrative support is required.
  • Fluent English is required.
  • Ability to perform physical activities including carrying or lifting items up to 25 pounds, standing and moving around the facility, handling objects, and using a keyboard to create work-related documents.
  • Strong customer service and communication skills, including the ability to communicate effectively with all organizational levels, are required.
  • Excellent computer skills, including Microsoft Word, PowerPoint, and Excel, are required.
  • Ability to type at least 45 words per minute is required.
  • Ability to maintain confidential information is critical.
  • Basic mathematical skills, including percentages and variances, are required.
  • Availability to work nights, weekends, and/or holidays may be required.

Responsibilities

  • Serve as the primary contact for employee routine inquiries about employment, policies, procedures, payroll, and benefits; follow up to resolve inquiries and escalate serious matters to a supervisor as needed.
  • Coordinate preparation of employee orientation, training sessions, and employee morale programs or events; participate in presenting orientation materials as needed and review new-hire paperwork for accuracy and completeness.
  • Assist with communication and administration of employee benefit programs by distributing information and forms.
  • Support recruitment by screening, routing, tracking, and filing resumes and applications; scheduling interviews; processing background, employment verification, and reference checks; preparing candidate correspondence; maintaining job-posting sites; placing advertisements; and entering applicant and hire information into systems.
  • Prepare correspondence, reports, and presentations by gathering and summarizing information, analyzing data, creating spreadsheets, charts, or graphics, and entering, retrieving, or manipulating data in software programs or databases.
  • Organize and expedite workflow, follow up on pending matters, communicate and interpret instructions, and communicate information to staff or clients in the manager’s absence.
  • Maintain the manager’s appointment calendar, prepare and submit expense reports, coordinate calls and incoming mail, and set up and maintain filing systems.
  • Maintain an organized, clean, and professional work area.
  • Identify and assist with planning purchases of supplies, equipment, facilities, and services needed to maintain an efficient office.
  • Complete or coordinate assigned project activities, help establish timetables, action steps, and status updates, and follow up to support timely completion.
  • Maintain and update employee records and files as needed, including personnel, leave-of-absence, and workers’ compensation files, and OSHA 300 logs.
  • Promote teamwork and quality service through daily communication and coordination with hotel management and staff, Corporate Human Resources, Corporate Legal, and HR Shared Services.
  • Perform other duties as assigned.

Desired Qualifications

  • Some college is preferred.
  • Other languages are preferred.
  • ADP/Timesaver experience is preferred.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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