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Conduent

BPO and digital solutions provider

IT Program & Project Management Services Consultant

Program ManagementConfirmed live in the last 24 hours
Full-timeIndiaNo salary listedIn-person

About the Job

Requirements

  • Bachelor’s degree or higher, or equivalent work experience.
  • At least 8 years of IT project and/or program management experience.
  • Direct experience with waterfall and agile project management processes and methodologies.
  • Stakeholder management experience.
  • Advanced experience with project management tools, including Microsoft Project, MS Project Online, PowerPoint, Visio, SharePoint, and Power BI.

Responsibilities

  • Build and lead cross-functional teams.
  • Deliver projects on time and on budget.
  • Communicate project scope, goals, and responsibilities to project teams.
  • Establish clear stakeholder expectations.
  • Solve complex problems requiring critical thinking.
  • Adhere to stringent reporting requirements.
  • Monitor performance in project and program control activities.
  • Identify project risks and develop mitigation plans.
  • Engage and communicate effectively with senior business and technology leaders.
  • Plan, organize, direct, control, and deliver complex projects and/or programs aligned with client expectations and business needs. Projects may involve multiple technology disciplines and/or significant business process re-engineering efforts.

Desired Qualifications

  • PMP certification.
  • Experience working in a contact center environment.

About the Company

Conduent

BPO and digital solutions provider

Conduent provides technology-enabled business process outsourcing services across healthcare claims and administration, customer experience management, and human capital solutions. It uses automation and AI to streamline operations, such as healthcare and casualty claims processing, omnichannel customer support, and HR services. This differentiates itself through large-scale delivery (billions of interactions annually, millions of tolling transactions daily) and a focus on combining digital technologies with domain expertise to improve performance, customer experiences, and reduce costs and risks for clients. The goal is to help clients run more efficiently, deliver better service, and support missions across industries.

Company size
10,001+
Company stage
IPO
Headquarters
Florham Park, NJ
Founded
2017

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