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EXL

Analyzes business data and runs outsourced operations

Vice President Account Management

Account ManagementConfirmed live in the last 24 hours
Full-timeUnited StatesIn-person

About the Job

Requirements

  • A bachelor's degree in business, finance, or a related field is required.
  • At least 10 years of experience in account management, focused on insurance or financial services.
  • Demonstrated leadership skills and ability to manage and mentor a high-performing team.
  • Strong business acumen and a track record of driving business growth and client success.
  • Excellent communication and interpersonal skills to build rapport and trust.
  • Deep understanding of life and annuity insurance products and digital analytics trends.
  • Experience developing and implementing account management strategies.
  • Ability to collaborate across teams and departments.
  • Strong analytical skills and proficiency in data-driven decision-making.
  • A results-oriented mindset and passion for delivering exceptional client experiences.

Responsibilities

  • Manage and develop key client relationships to ensure high levels of satisfaction.
  • Oversee delivery of life and annuity insurance products, ensuring quality and timely service.
  • Collaborate with digital analytics teams to enhance service offerings and client insights.
  • Identify new business opportunities and develop strategies to expand the client base.
  • Ensure effective communication and alignment between internal teams and clients.
  • Monitor industry trends and market dynamics to stay ahead of the competition.
  • Develop and implement account management processes and best practices.
  • Conduct regular performance reviews and provide feedback to the account management team.
  • Represent the company at industry events and conferences, building its network and presence.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1999

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