Head of Lender Marketplace & Partnerships - Finance
About the job
- At least 10 years of experience in point-of-sale lending, embedded finance, consumer lending, lending marketplaces, fintech, or a related financial services environment.
- A proven track record managing lender partnerships and commercial relationships with banks, fintech lenders, or other credit providers.
- Experience owning or significantly influencing lender economics, pricing, revenue, margin, and marketplace performance.
- A strong understanding of interactions among lenders, merchants or contractors, consumers, and embedded-finance platforms.
- Demonstrated ability to negotiate complex commercial agreements and structure partnerships that create value for multiple stakeholders.
- Experience building, leading, and scaling high-performing commercial and relationship-management teams.
- Strong analytical and financial acumen, with the ability to use marketplace data to make commercial decisions.
- Experience working cross-functionally with Product, Engineering, Operations, Finance, and Legal/Compliance.
- An entrepreneurial mindset and ability to operate strategically while remaining highly execution-oriented.
- Own the overall strategy and growth of 360's lender marketplace.
- Develop, recruit, negotiate, and manage relationships with banks, fintech lenders, credit unions, and point-of-sale financing providers.
- Expand lender coverage across credit segments, loan products, trades, geographies, and contractor segments.
- Build strategic partnerships that increase lender competition, consumer approval rates, contractor adoption, and marketplace value.
- Serve as the senior leader relationship owner for key lending partners.
- Own lender pricing, economics, and monetization across waterfall and multi-lender marketplace models.
- Optimize the marketplace across approval rates, consumer conversion, contractor economics, lender returns, and 360's margin.
- Own lender revenue and Media Margin performance, identifying opportunities to improve monetization, yield, and marketplace efficiency.
- Lead commercial negotiations covering pricing, revenue share, economics, product structures, service-level agreements, and partnership terms.
- Develop and execute strategies to maximize the long-term value of the lender ecosystem.
- Lead and develop the lender organization, including Lender Sales & Relationships, Lender Onboarding, and Lender Compliance.
- Establish the processes, systems, and performance management needed to scale the lender marketplace.
- Ensure new lenders are efficiently contracted, onboarded, activated, and integrated into the marketplace.
- Build a high-performing, enterprise-grade lender organization capable of supporting 360's largest home services customers.
- Partner with Product, Engineering, Sales, Account Management, Operations, Finance, and Legal/Compliance to evolve the lender marketplace.
- Translate lender and market needs into product and technology priorities.
- Work with Sales and Account Management to strengthen the value proposition of financing for home services contractors.
- Partner with Finance to manage marketplace economics, forecasting, and financial performance.
- Participate in lender and marketplace compliance programs, ensuring appropriate controls and processes while recognizing 360's role as a marketplace rather than a bank or lender.
- Home improvement, home services, or point-of-sale financing experience is strongly preferred.
About the company
Modernize connects homeowners with professional contractors for home improvement projects, focusing on energy efficiency upgrades such as solar panels, windows, and roofing. Its main product is a lead-generation and matchmaking service that surfaces homeowner needs to contractors, facilitating introductions and project opportunities. Built on a decade of experience from Home Improvement Leads, the company works with vetted contractors across the country and reaches millions of homeowners each year, aiming to provide reliable connections and project opportunities quickly. What sets Modernize apart is its long track record, scale, and focus on energy-efficiency upgrades, supported by an in-house team in Austin, TX that thrives in a collaborative startup culture. The company’s goal is to help homeowners upgrade their homes with energy-efficient solutions while growing the business for its network of professional contractors by delivering qualified leads and efficient introductions.
Company Size
51-200
Company Stage
Acquired
Total Funding
$68.7M
Headquarters
Austin, Texas
Founded
2005
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Simplify's Take
What believers are saying
- QuinStreet’s August 6, 2026 results showed home services revenue up 88% to $141.6 million.
- Home services reached a $0.5 billion annualized run rate by August 2026.
- Modernize expanded into water treatment in 2026, opening another high-ticket contractor category.
What critics are saying
- Trustpilot’s August 2026 reviews cite misleading pricing and relentless calls, damaging conversion.
- BBB logged 286 complaints over three years, including 74 closed in the last 12 months.
- Google’s August 2026 LSAs migration and AI competitors compress Modernize’s lead economics.
What makes Modernize unique
- Modernize Home Services added HomeBuddy AI on May 28, 2026, blending LLM and RAG guidance.
- Its 2024 contractor directory lets homeowners self-serve or use Modernize matching.
- QuinStreet’s acquisition of HomeBuddy broadened Modernize’s media reach and contractor network in 2026.
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Benefits
- Health Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Paid Sick Leave
- Parental Leave
- Paid Vacation
- Performance Bonus