Site Reliability Engineer Intern

Oracle Cloud Service Center

You will be joining the OCSC (Oracle Cloud Service Centre) as an SRD (site reliability developer). Your job role will be helping Oracle ensure the availability of cloud services 24x7x365. You will leverage excellence in communication, technical/business analysis, problem solving and attention to detail to methodically resolve issues.

OCSC Mission: Safeguard all SaaS services by preventing problems; and when problems do occur, solving them quickly and completely.

The Oracle Cloud Service Centre monitors and responds to Service Events that are impacting our SaaS customers' ability to use their services 24x7x365.

What You’ll Do                                                                                                

Join a fun and flexible workplace where you’ll enhance your skills and build a solid professional foundation. You will be working in a dev ops team, experiencing both development and operations. As a Cloud Service Centre Site Reliability Developer Intern you will be involved with:

Operations

• Administer production servers/services and test system health
• Offer mitigation paths to accelerate the process of system recovery
• Work with system monitoring and alerting tools to identify trouble source
• Execute defined SOPs to avoid or reduce event impact duration
• Undertake Incident Command training and experience working on an on-call rotation

Development

• Fulfill tickets from internal customers related to the management of the Oracle Cloud Platform
• Develop scripts to enhance cloud reliability and/or automation
• Participate in an agile development scrum to fulfil user stories
• Define your own sprint goals and collaborate on the outcomes of Oracle Cloud Service Centre initiatives and quarterly objectives
• Coordinate with other scrum teams to fulfil the development objectives set out for the Oracle Cloud Service Centre.
• Embedding within other development teams.
• Using tools to show key performance indicators within the business to ensure targets are met. 

Required Skills/Experience

What You’ll Bring

Let’s see what you can achieve when you dare to be yourself. What we are looking for:

1. Students that have an expected graduation date between Dec 2026 and May 2027
2. Studying for a University degree in Computer Science, IT, or Technical based disciplines
3. Reside in the United States and attend a university in the US.
4. Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.
5. Articulate – strong presentation skills
6. You will be Tech savvy and have a passion for technology, particularly development
7. Interest in programming, cloud technology, servers and data centers
8. Demonstrated ability to plan and manage tasks and follow-up actions
9. High energy, confident, outgoing, and proactive
10. Creative 

Why Join Oracle?

1. Kick-start your career with a world leading organization, 
2. experiencing working in a large multi-national corporation – join scrums with teams all over the world and do work related to your interests
3. Tailor your experience to your interests and career goals. 
4. Embed with other teams to build your understanding of Oracle as a whole
5. Learn from staff members and mentors with many years of experience what it takes to keep a service running 
6. Put into practice the skills and theory learned at university at a world leading organization mentored by professionals
7. Take professional examinations to understand the underpinnings of what goes on behind the scenes and boost your cv and career

A career at Oracle is defined by you. We give you the freedom—and the skills—to write your own success story. Whatever avenue you go down, you’ll gain priceless learning experiences and be supported to do your best work.

Career Level - IC0

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $19.62 to $53.00 per hour; from: $40,800 to $110,240 per annum. 

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC0