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Concentrix strengthens enterprise Risk and Compliance capabilities with acquisition of CastleHill. Expanding one of Concentrix' fastest-growing business lines, as demand accelerates for Financial Crime, Cybersecurity, Governance and Risk Operations expertise. NEWARK, Calif., Sept. 08, 2026 (GLOBE NEWSWIRE) - Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, today announced its acquisition of CastleHill Managed Risk Solutions, a leading provider of Governance, Risk and Compliance (GRC), Third-Party Risk Management (TPRM), and AI governance solutions. The acquisition expands Concentrix' ability to help organizations design, govern, and operate risk and compliance programs across the enterprise from a single partner. "For years, we've helped clients navigate regulatory complexity, build and operationalize sustainable risk and compliance programs, and maximize the value of..." "Our clients recognize that AI-related risk across their enterprises is accelerating, and they need a partner with the deep domain expertise to design,..." "That's exactly where we're investing. Risk and Compliance is one of our fastest-growing specialized business lines, and CastleHill gives us even greater..." "Organizations need practical ways to manage risk while continuing to innovate," CastleHill's differentiated GRC-as-a-Service model brings together people, process, and technology to make governance and risk programs work in the messiness of real-world operations. Concentrix already helps organizations manage Financial Crime Operations, Cybersecurity Solutions, regulatory compliance, and other complex risk operations. CastleHill deepens and expands these capabilities. Organizations are facing growing pressure from regulatory, cyber, third-party, data and compliance risks, with AI adding a new layer of complexity as it scales across the enterprise. CastleHill helps clients identify, govern, and manage these risks while building more resilient operations. The company brings a diverse portfolio of leading Banking, Financial Services, Manufacturing, and other regulated clients that complement Concentrix' existing relationships. These capabilities are further strengthened by deep operational expertise and strategic partnerships with leading technology providers, including Archer, ProcessUnity, and OneTrust. "Our clients recognize that AI-related risk across their enterprises is accelerating, and they need a partner with the deep domain expertise to design, implement, and operate these programs at scale," said Chris Caldwell, President and CEO of Concentrix. "That's exactly where we're investing. Risk and Compliance is one of our fastest-growing specialized business lines, and CastleHill gives us even greater depth and scale to help clients navigate this rapidly evolving risk landscape." "Organizations need practical ways to manage risk while continuing to innovate," said Tim Carbery and Michael Duggan, Co-Founders of CastleHill. "For years, we've helped clients navigate regulatory complexity, build and operationalize sustainable risk and compliance programs, and maximize the value of their GRC investments. Joining Concentrix combines that expertise with global scale, expanded capabilities, and operational excellence, helping our clients unlock even greater strategic value. We are excited about the opportunities ahead for our clients, our incredible team, and the business." The acquisition deepens Concentrix' investment in Banking and Financial Services, bringing additional domain expertise, client relationships and expanding its ability to help clients manage the intersection of regulation, operational resilience, cybersecurity, AI, and risk. Together, Concentrix and CastleHill will help organizations simplify complexity and build more resilient, trusted businesses for this new reality. Terms of the transaction were not disclosed. About Concentrix: Powering a World That Works Concentrix (NASDAQ: CNXC), is the Fortune 500(R) technology and services company, helping the world's best brands create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world's most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we're the intelligent transformation partner that helps clients across every major industry move from ambition to measurable, scalable performance. Virtually everywhere. To learn more, visit concentrix.com. Media Contact: Marketing & Communications Concentrix Corporation [email protected] From Fortune. (C) 2026 Fortune Media (USA) Corporation. All rights reserved. Used under license. Fortune and Fortune 500 are registered trademarks of Fortune Media (USA) Corporation and are used under license. Fortune and Fortune Media (USA) Corporation are not affiliated with, and do not endorse products or services of, Concentrix. Safe Harbor Statement This news release includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements include, but are not limited to, statements regarding the company's capabilities and positioning to deliver business outcomes and solve challenges for its clients, and statements that include words such as believe, expect, may, will, provide, could and should and other similar expressions. These forward-looking statements are inherently uncertain and involve substantial risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements. Risks and uncertainties include, among other things, risks related to the company's ability to successfully execute its strategy, competitive conditions in the company's industry, and other factors contained in the Company's Annual Report on Form 10-K for the fiscal year ended November 30, 2025 filed with the Securities and Exchange Commission and subsequent SEC filings. We do not undertake a duty to update forward-looking statements, which speak only as of the date on which they are made.

Concentrix to close Mauritius BPO operations threatening around 320 jobs. 36 minutes ago 07/09/2026 BPO giant Concentrix CVG (Mauritius) Ltd has officially notified employees of its intention to cease operations in the country, dealing a fresh blow to the local Business Process Outsourcing (BPO) sector. The decision was formally announced to staff following an information meeting on 2 September. In an email addressed to personnel, management attributed the closure to a continuous decline in the competitiveness and commercial attractiveness of its Mauritius-based operations, located in Ébène. The company stated that it had progressively lost multiple clients without generating enough new business to offset the departures. The scale of the contraction is stark: over the past six years, Concentrix revealed it lost seven of its main clients while acquiring only one, who subsequently ended the collaboration after just 18 months. Consequently, the company's workforce has dropped from approximately 870 employees in 2023 to fewer than 320 today following several rounds of downsizing. Management highlighted a series of structural and environmental constraints that have eroded the country's appeal as an outsourcing destination. Key operational hurdles include a limited talent pool, persistent recruitment and workforce management difficulties, and high staff turnover rates, which hampered the firm's ability to meet client expectations. The company also cited rising production costs, rapid technological transformation - such as artificial intelligence, chatbots, and automation taking over traditional teleoperator tasks - and evolving market regulations. In particular, new regulations governing cold calling in France directly impacted telemarketing activities. Despite implementing various measures to reverse the trend, Concentrix concluded that continuing operations in Mauritius is no longer commercially viable. The management assured that the closure process will be conducted in a "transparent, legal, and responsible" manner in compliance with regulatory requirements. Staff have until 11 September to designate representatives to initiate formal negotiations with management. Spread the News

Concentrix workers in Spain to take legal action against job cuts. Workers at Concentrix in Spain will take the call centre giant to court after failing to reach an agreement over a second round of layoffs in August, which led to another 74 employees losing their jobs. The new round of cuts comes only weeks after a first collective redundancy procedure that ended in 80 dismissals at its A Coruña site in July, as part of the company's redundancy plan to layoff around 160 employees - out of 380 - at the site in Galicia. Workers, represented by UNI Global Union's Spanish affiliates CC.OO, UGT and others, had sought an agreement on decent terms, but they said the company, which provides services for Microsoft among others, did not provide the documentation required to justify the layoffs and only offered the legal minimum redundancy package - unlike the better terms negotiated by the Concentrix works council for the previous dismissals. Furthermore, in a joint statement issued on 27 August 2026, workers said that an auditor hired by Concentrix confirmed that it was in a strong financial position to allow it to increase its redundancy offer and considered that it was feasible to relocate some of the affected employees. However, Concentrix will apply the minimum compensation set by law for collective dismissals - 20 days' pay per year of service, capped at 12 months' salary - and will proceed with the terminations. The works council has not accepted the outcome of the process and intends to appeal the workforce reduction plan (known in Spain as an ERE) before the courts. The layoffs come after workers launched actions on 13 July and a strike on 15 July demanding alternatives against the planned redundancies. "Concentrix has not shown that these job cuts are justified, and its own auditor found that redeployment was feasible and that the company could afford better compensation for the workers it is letting go. Concentrix should exhaust every opportunity for redeployment before destroying more jobs in A Coruña and negotiate seriously with the works council on the terms for those who do leave," said Benjamin Parton, Head of ICT & Related Services at UNI Global Union.