Senior Associate OTC with French
Smith+Nephew
Senior Associate OTC with French
Smith+Nephew
Global medical devices for orthopedics
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
Smith+Nephew is hiring Senior Associate OTC with French.
As a key player of the finance operations role in Smith & Nephew Global Business Services (GBS) you will be responsible for the delivery of effective and efficient finance transactional processes as well as for following the designed control metrics from a GBS center as described in the S&N Finance Order to Cash taxonomy in line with the Group Finance Manual requirements.
What you will be doing?
Contact customers to collect outstanding debt and negotiate payment plans.
Coordinate customer queries with relevant departments for dispute resolution and follow assigned collections strategy.
Manage customer administration needs to facilitate invoice payment and implement process improvements.
Monitor assigned portfolio of customer accounts for debt reduction and receivables improvement, working with OTC tools such as SAP and Getpaid.
Cultivate strong collaborative relationships with internal customers, including Sales and Customer Service, to enhance communication and query resolution.
Report current status and identify potential risks to Credit Controller, while ensuring compliance with collections policies and procedures.
What will you need to be successful?
Minimum 2 year of collections or cash application experience in an international environment, with credit knowledge considered advantageous.
Comprehensive understanding of end-to-end OTC operational and financial controls, business processes, and reporting.
Demonstrated ability to drive process improvements with a proven track record.
Fluency in both written and spoken French and English.
Exceptional verbal and written communication skills to effectively interact with internal and external stakeholders.
The anticipated base compensation range for this position is 88,250.00 - 1,32,250.00 PLN gross annually.
The actual base pay offered to the successful candidate will be based on objective, job-related factors including (but not limited to) relevant skills, qualifications, and experience, scope and responsibilities of the role, geographic location, and internal equity considerations. Compensation decisions are made using consistent and gender-neutral criteria, in line with applicable pay transparency laws. This role has been evaluated within our internal job architecture and mapped to a defined pay band to ensure consistency and fairness.
At Smith+Nephew we offer
Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website
Your Future: annual bonus, life insurance, company stock saving plan
Work/Life Balance: paid volunteering hours, flexible approach
Your Wellbeing: private health care with dental care package, multisport card/my benefit platform
Flexibility: possibility of working in hybrid model
Training: Hands-On, Team-Customized, subsidies for language classes, certifications and postgraduate studies
Extra Perks: referral bonus, recognition program, mentoring program
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Global medical devices for orthopedics
Smith+Nephew is a global medical technology company that designs and makes medical devices for orthopaedics, sports medicine, and advanced wound care. Its products help surgeons treat joints and soft tissues and support patient recovery, including knee repair systems, single-use negative pressure wound therapy devices, and other extremity orthopaedic products. These devices are used in hospitals and clinics to perform procedures and support healing, often after surgery or injury. The company differentiates itself with a broad, worldwide product portfolio and collaborations with healthcare organizations to improve care and efficiency for patients and providers. Its goal is to improve patient outcomes, streamline medical procedures, and expand access to advanced medical solutions around the world.
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