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Copart

Global online vehicle auction platform

Dispatcher

Logistics & TransportationPosted on Nov 11
Full-timeRochester, NY, USAIn-person

About the Job

Requirements

  • Two years of dispatch experience.
  • One year of customer service skills experience.
  • Excellent customer service skills and attitude.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills.
  • Excellent time management skills.
  • Typing speed of 45 words per minute.
  • Basic ten-key proficiency.
  • Basic math skills.
  • Computer proficiency, including Microsoft Suite experience.
  • Ability to operate office equipment.
  • Ability to multitask.
  • Ability to work in a fast-paced and diverse environment.
  • Strong attention to detail.
  • Knowledge of the geographical area and ability to read maps.
  • Ability to work with minimal supervision.
  • Availability for occasional overtime as needed.

Responsibilities

  • Make outbound calls to pickup locations.
  • Dispatch sub-haulers for vehicle pickup and delivery within company timelines.
  • Ensure sub-haulers meet company requirements before dispatching.
  • Make outbound calls to sellers.
  • Solicit business.
  • Utilize cost-effective vendors to meet company budget objectives.
  • Educate sub-haulers on company policies and procedures.
  • Maintain and archive documents.
  • Answer phone calls.
  • Collect payments on member deliveries.
  • Comply with safety requirements and enforce regulations.
  • Print checks.
  • Monitor incoming documents on the fax machine.
  • Print reports as needed.
  • Manage vendor relationships.
  • Perform other duties as assigned.

Desired Qualifications

  • A high school diploma or GED is preferred.
  • Bilingual skills are a plus.

About the Company

Copart

Global online vehicle auction platform

Copart runs a global online vehicle auction platform that connects insurers and other sellers with buyers such as dealers and rental fleets. Its main product is a proprietary online auction system, complemented by a network of facilities and logistics that move and process vehicles, with fees charged on each transaction. It differentiates itself through its expansive network of yards and a large pool of qualified buyers, which enables high-volume, efficient remarketing of salvage and damaged vehicles. Its goal is to maximize sale prices and speed for its clients while expanding its share in the global salvage market and supporting related services like parts recycling and asset disposal.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Dallas, TX
Founded
1982

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