Manager – Marine Operations
About the job
- A bachelor's degree in marine studies, logistics, supply chain management, or a related field, or experience as a Nautical Officer.
- Proven experience in port and terminal management, with a focus on berth planning, port operations, and hub management.
- Strong knowledge of port operations, vessel scheduling, and terminal activities.
- Ability to develop and implement effective plans and initiatives.
- Strong analytical and problem-solving abilities to drive operational improvements.
- Knowledge of relevant regulations and industry standards in port and terminal operations.
- Familiarity with port and terminal management software and tools.
- Business-level Mandarin proficiency to engage internal and external stakeholders in China.
- Good spoken and written English (CET-4).
- Ability to read and write Chinese.
- Ensure ship and terminal operations are conducted according to company quality and process requirements as a key part of QSC Operation.
- Work with the Regional Network Execution and Performance team to obtain berthing windows with the Terminal and monitor operations against prospects.
- Coordinate with the regional operation team to liaise with the terminal operator, ensure the most optimal berthing lineup for incoming vessels, and proactively monitor berthing progress.
- Coordinate with Network Execution to reduce waiting time outside for incoming vessels to the maximum extent, ideally to zero hours.
- Work with stakeholders to review and fine-tune marine-related processes as a key part of the operation process.
- Work analytically and support the QSC Operation Director on projects, studies, and investigations.
- Provide cost estimates for special cargo, such as break-bulk and out-of-gauge shipments, ensuring accurate pricing and cost calculations.
- Support the handling of dangerous-goods containers with special requirements, ensuring adherence to port safety protocols and regulations.
- Handle damaged or leaking containers during loading and discharge, coordinating with relevant teams and stakeholders for proper handling and documentation when local coordination is required.
- Monitor and report leaking containers and ship damage, taking necessary action to address safety concerns and mitigate risks.
- Coordinate and arrange physical inspections of ships conducted by customs officials, surveyors, or other relevant parties.
- Arrange local port formalities, ensuring compliance with port regulations and facilitating smooth vessel operations.
- Represent the company within the port community and maintain relationships with port authorities, pilot stations, and other relevant entities.
- Facilitate commercial and company visits to terminals and Hapag vessels by coordinating schedules, providing information, and ensuring a smooth visitor experience.
- Ensure updates are accurate and timely so the Terminal has the latest information.
- Drive the berthing planning team to improve vessel operation performance.
About the company
Hapag-Lloyd is a global container shipping and logistics provider that moves goods through liner services using a large fleet of modern container ships and reefer containers. It operates about 133 liner services, connects over 600 ports worldwide, and coordinates vessel schedules, cargo bookings, and terminal operations across its network and offices. Its strengths come from a wide global reach, a large, modern fleet with substantial refrigerated capacity, and integrated terminal and logistics services. Its goal is to deliver fast, reliable connections and to expand its terminal and inland logistics capabilities for end-to-end customer solutions.
Company Size
10,001+
Company Stage
IPO
Headquarters
Hamburg, Germany
Founded
1847
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Simplify's Take
What believers are saying
- October 1, 2026 guidance rose to EBITDA $3.9-$4.4 billion after stronger spot rates.
- Africa volumes should exceed 1 million TEU in 2026, helped by DP World capacity.
- Q2 2026 volumes rose 3.48 million TEU, while Asia exports and U.S. demand recovered.
What critics are saying
- Israel's October 2026 review reset Hapag-Lloyd's ZIM acquisition, threatening a $160 million breakup fee.
- Middle East disruptions added roughly $600 million in Q2 2026 cash costs.
- Freight-rate swings still dominate earnings; Q1 2026 EBIT was negative $157 million.
What makes Hapag-Lloyd unique
- Gemini Cooperation with Maersk improves schedule reliability across Asia-Europe, unlike single-line rivals.
- Hapag-Lloyd's Africa push added Dakar, Dar es Salaam, Walvis Bay, and Kigali in 2026.
- Damietta terminal, opened February 2026, gives direct infrastructure control in Eastern Mediterranean.
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Benefits
Remote Work Options
Hybrid Work Options
Flexible Work Hours
Company News
Hapag-Lloyd launches B/L release webform in Australia. October 10, 2026 Hapag-Lloyd will introduce a new B/L release webform in Australia, effective 12 October 2026. From that date, customers must use the webform to submit all Bill of Lading release instructions and requests. Requests covered by the B/L release webform. The new process applies to: * Sea Waybill releases * Telex releases * Original Bill of Lading releases at destination * Original Bill of Lading releases elsewhere * Electronic Bill of Lading releases * Original Bill of Lading customer printing Hapag-Lloyd said the standardised B/L release webform should reduce follow-up queries and simplify the submission of documentation instructions. Customers should use the webform for all applicable requests from the effective date
Hapag-Lloyd expands East Africa presence with Kigali office. October 3, 2026 Hapag-Lloyd is expanding its presence in East Africa with a new setup in Kigali serving customers in Rwanda and Burundi. The new presence, effective from 1 October 2026, will strengthen the German carrier's local support in the two landlocked markets and connect customers with its wider regional and global liner network. The move forms part of Hapag-Lloyd's continued expansion across Africa and follows the establishment of its own local presence in Namibia. Kigali setup strengthens regional connectivity. Hapag-Lloyd already connects Rwanda and Burundi with international markets through its East African network. Through Dar es Salaam, the carrier currently offers two weekly services supporting imports and exports, with direct connections to India and the Far East. The new Kigali setup will complement these services by bringing customer support and local market expertise closer to customers in Rwanda and Burundi. "By strengthening our presence, we combine local industry knowledge and customer proximity with the reach of Hapag-Lloyd's global network," said Jesper Kanstrup, Managing Director Sub-Region Africa, Hapag-Lloyd. He added that each African market presents different opportunities and that the expansion reflects the carrier's long-term plans for the continent. The Kigali expansion comes alongside Hapag-Lloyd's new office in Walvis Bay, Namibia, which also became operational on 1 October. Container News reported separately on the carrier's move to establish its own local presence in the Namibian market. The latest developments form part of Hapag-Lloyd's Strategy 2030, under which the carrier is expanding its local teams and market presence across Africa.
Hapag-Lloyd builds momentum in Africa with expansion in Namibia, Rwanda and Burundi. Hapag-Lloyd is further strengthening its presence in Africa with new offices supporting customers in Namibia, Rwanda and Burundi, marking the latest step in the continued growth of its organization across the continent. From October 1, 2026, Hapag-Lloyd will establish its own local presence in Namibia and expand its reach in East Africa through a new setup in Kigali serving customers in both Rwanda and Burundi. Together, the developments strengthen Hapag-Lloyd's organization across Southern and East Africa, bringing the company closer to customers and reinforcing its ability to combine local market expertise with the reach of its African and global network. Africa continues to play an increasingly important role in global trade, supported by growing economies, expanding trade flows and stronger connections with markets around the world. The continent's evolving supply chains and increasing demand for reliable international connectivity are creating new opportunities for businesses and communities. For Hapag-Lloyd, these developments reinforce the importance of being closer to African markets and customers, supported by continued investment in local expertise, capabilities and network connectivity. This continued investment is reflected in Hapag-Lloyd's strengthened presence in Southern and East Africa. In Namibia, a new Hapag-Lloyd office in Walvis Bay establishes the company's own local presence in the market. In East Africa, a new setup in Kigali will serve customers in both Rwanda and Burundi, strengthening Hapag-Lloyd's reach into two landlocked markets and connecting them with the company's regional and global network. For Rwanda and Burundi, the new presence builds on Hapag-Lloyd's existing connectivity in East Africa. Through Dar es Salaam, Hapag-Lloyd offers two weekly services supporting imports and exports, with direct connections to India and the Far East. The Kigali setup complements this network by bringing customer support and market expertise closer to customers in both markets. "Strengthening our presence in Namibia, Rwanda and Burundi is an important milestone in the continued development of Hapag-Lloyd in Africa," said Jesper Kanstrup, Managing Director Sub-Region Africa at Hapag-Lloyd. "Africa is a highly diverse continent, and serving our customers successfully requires a strong understanding of the individual markets in which they operate. By strengthening our presence, we combine local industry knowledge and customer proximity with the reach of Hapag-Lloyd's global network. Each market offers different opportunities, and this expansion reflects our long-term commitment to our customers and to Africa." As Hapag-Lloyd continues to deliver on its Strategy 2030 ambitions, Africa remains an important part of the company's growth journey. By investing in local teams and market expertise, and working closely with customers, authorities and partners, Hapag-Lloyd says it aims to build an organization that can respond to the distinct needs of African markets while connecting them to its global liner network. The developments in Namibia, Rwanda and Burundi mark another step in that journey and reflect Hapag-Lloyd's long-term commitment to growing together with its customers across the continent.
Hapag-Lloyd builds momentum in Africa with expansion in Namibia, Rwanda and Burundi. Hapag-Lloyd is further strengthening its presence in Africa with new offices supporting customers in Namibia, Rwanda and Burundi, marking the latest step in the continued growth of its organization across the continent. From October 1, 2026, Hapag-Lloyd will establish its own local presence in Namibia and expand its reach in East Africa through a new setup in Kigali serving customers in both Rwanda and Burundi. Together, the developments strengthen Hapag-Lloyd's organization across Southern and East Africa, bringing the company closer to customers and reinforcing its ability to combine local market expertise with the reach of its African and global network. Africa continues to play an increasingly important role in global trade, supported by growing economies, expanding trade flows and stronger connections with markets around the world. The continent's evolving supply chains and increasing demand for reliable international connectivity are creating new opportunities for businesses and communities. For Hapag-Lloyd, these developments reinforce the importance of being closer to African markets and customers, supported by continued investment in local expertise, capabilities and network connectivity. This continued investment is reflected in Hapag-Lloyd's strengthened presence in Southern and East Africa. In Namibia, a new Hapag-Lloyd office in Walvis Bay establishes the company's own local presence in the market. In East Africa, a new setup in Kigali will serve customers in both Rwanda and Burundi, strengthening Hapag-Lloyd's reach into two landlocked markets and connecting them with the company's regional and global network. For Rwanda and Burundi, the new presence builds on Hapag-Lloyd's existing connectivity in East Africa. Through Dar es Salaam, Hapag-Lloyd offers two weekly services supporting imports and exports, with direct connections to India and the Far East. The Kigali setup complements this network by bringing customer support and market expertise closer to customers in both markets. Discover more International shipping news Freight transport services "Strengthening our presence in Namibia, Rwanda and Burundi is an important milestone in the continued development of Hapag-Lloyd in Africa," said Jesper Kanstrup, Managing Director Sub-Region Africa at Hapag-Lloyd. "Africa is a highly diverse continent, and serving our customers successfully requires a strong understanding of the individual markets in which they operate. By strengthening our presence, we combine local industry knowledge and customer proximity with the reach of Hapag-Lloyd's global network. Each market offers different opportunities, and this expansion reflects our long-term commitment to our customers and to Africa." As Hapag-Lloyd continues to deliver on its Strategy 2030 ambitions, Africa remains an important part of the company's growth journey. By investing in local teams and market expertise, and working closely with customers, authorities and partners, Hapag-Lloyd aims to build an organization that can respond to the distinct needs of African markets while connecting them to its global liner network. The developments in Namibia, Rwanda and Burundi mark another step in that journey and reflect Hapag-Lloyd's long-term commitment to growing together with its customers across the continent. Source: Hapag-Lloyd
Hapag-Lloyd opens in Walvis Bay and Kigali. Hapag-Lloyd has opened offices in Walvis Bay, Namibia and another in Kigali to serve Rwanda and Burundi. The line offers twice-weekly services to and from Dar es Salaam, with direct connections to India and the Far East.