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Hapag-Lloyd

Global liner shipping and terminal services

Manager – Marine Operations

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeSuzhou, Jiangsu, ChinaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in marine studies, logistics, supply chain management, or a related field, or experience as a Nautical Officer.
  • Proven experience in port and terminal management, with a focus on berth planning, port operations, and hub management.
  • Strong knowledge of port operations, vessel scheduling, and terminal activities.
  • Ability to develop and implement effective plans and initiatives.
  • Strong analytical and problem-solving abilities to drive operational improvements.
  • Knowledge of relevant regulations and industry standards in port and terminal operations.
  • Familiarity with port and terminal management software and tools.
  • Business-level Mandarin proficiency to engage internal and external stakeholders in China.
  • Good spoken and written English (CET-4).
  • Ability to read and write Chinese.

Responsibilities

  • Ensure ship and terminal operations are conducted according to company quality and process requirements as a key part of QSC Operation.
  • Work with the Regional Network Execution and Performance team to obtain berthing windows with the Terminal and monitor operations against prospects.
  • Coordinate with the regional operation team to liaise with the terminal operator, ensure the most optimal berthing lineup for incoming vessels, and proactively monitor berthing progress.
  • Coordinate with Network Execution to reduce waiting time outside for incoming vessels to the maximum extent, ideally to zero hours.
  • Work with stakeholders to review and fine-tune marine-related processes as a key part of the operation process.
  • Work analytically and support the QSC Operation Director on projects, studies, and investigations.
  • Provide cost estimates for special cargo, such as break-bulk and out-of-gauge shipments, ensuring accurate pricing and cost calculations.
  • Support the handling of dangerous-goods containers with special requirements, ensuring adherence to port safety protocols and regulations.
  • Handle damaged or leaking containers during loading and discharge, coordinating with relevant teams and stakeholders for proper handling and documentation when local coordination is required.
  • Monitor and report leaking containers and ship damage, taking necessary action to address safety concerns and mitigate risks.
  • Coordinate and arrange physical inspections of ships conducted by customs officials, surveyors, or other relevant parties.
  • Arrange local port formalities, ensuring compliance with port regulations and facilitating smooth vessel operations.
  • Represent the company within the port community and maintain relationships with port authorities, pilot stations, and other relevant entities.
  • Facilitate commercial and company visits to terminals and Hapag vessels by coordinating schedules, providing information, and ensuring a smooth visitor experience.
  • Ensure updates are accurate and timely so the Terminal has the latest information.
  • Drive the berthing planning team to improve vessel operation performance.

About the Company

Hapag-Lloyd

Global liner shipping and terminal services

Hapag-Lloyd operates as a global container shipping company providing liner services and related terminal and infrastructure activities. It moves goods by coordinating schedules, bookings, and logistics across its fleet of modern ships (including many reefers) and its network of terminals to deliver end-to-end shipments. The company differentiates itself with its large, modern fleet, expansive global network serving more than 600 ports, and integrated logistics capabilities. Its goal is to offer fast, reliable connections between ports and to expand its terminal and inland logistics services for customers.

Company size
10,001+
Company stage
IPO
Headquarters
Hamburg, Germany
Founded
1847

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