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InstaLILY

Multi-agent AI platform for B2B automation

Growth & Business Analyst

Customer SuccessConfirmed live in the last 24 hours
Full-timeLondon, UK£50k - £54k /yr

About the Job

Requirements

  • Recent graduate or 1–2 years of experience in consulting, client-facing strategy, growth, operations, research, or a comparable high-ownership role.
  • An academic background in a technical or research-intensive field such as computer science, engineering, neuroscience, or economics that supports rigorous thinking and in-depth analysis.
  • Ability to understand clients’ businesses, the product, and the industry.
  • Ability to operate amid ambiguity and build processes or playbooks as needed.
  • Ability to write effectively and explain complex topics to non-technical audiences.
  • Ability to drive work to completion proactively.
  • Ability to structure ambiguous problems, analyze data, and turn findings into recommendations.
  • Ability to take ownership and deliver high-quality work.
  • Interest in understanding the product and AI capabilities in depth to speak credibly with clients.
  • Ability to manage multiple priorities and maintain organization.
  • Good judgment in deciding when to push forward and when to flag a risk early.

Responsibilities

  • Own the day-to-day client relationship across deployment, new opportunities, and strategic discussions; drive recurring check-ins and working sessions, prepare pre-reads and materials, and close action items.
  • Partner with account executives after discovery calls to advance deals, author client-facing materials, scope tailored demos, and frame use case assessments that define what will be built.
  • Facilitate customer workshops to refine use cases and define success metrics within the customer’s data.
  • Draft statements of work and contract terms, establish and run proofs of concept, lead pilot onboarding, and own pilot success.
  • Translate field feedback into product decisions and zero-to-one feature development, and identify expansion opportunities across accounts.
  • Build templates, trackers, and playbooks for the Growth team and drive alignment across sales, product, marketing, and leadership.
  • Assist sales with prospecting and ideal customer profile fit, and maintain knowledge of client industries, competitive dynamics, and the AI landscape.

About the Company

InstaLILY

Multi-agent AI platform for B2B automation

InstaLILY provides a multi-agent AI platform that helps B2B teams automate complex workflows and streamline operations. It enables building and deploying autonomous AI agents that handle tasks across sales and service, improving decision-making and productivity. The platform uses a Composable Agents Layer to allow seamless integration with existing tools and strong security, while offering customizable AI solutions and pre-built agents for quick adoption. Compared with competitors, InstaLILY emphasizes modular, composable agents and integrated security to fit enterprise needs, rather than offering a one-size-fits-all product. The goal is to help businesses adopt AI quickly, boost operational efficiency, and enhance decision-making across teams by automating routine and complex workflows.

Company size
51-200
Company stage
Series B
Total funding
$85M
Headquarters
New York City, New York
Founded
2023

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