Angkas

On-demand motorcycle ride-hailing and delivery platform

Operations Admin Associate

Administrative SupportConfirmed live in the last 24 hours

Full-timeMakati, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Business Administration, Commerce, or a relevant field is required.
At least 1–2 years of experience in administrative or operational support is required.
Proficiency in Google Suite is required.
Strong organizational and time-management skills are required.
Attention to detail is required.
Good communication and interpersonal skills are required.
Ability to work under pressure and meet deadlines is required.
Problem-solving and decision-making abilities are required.

Responsibilities

Provide administrative support to the operations team, including scheduling meetings, managing calendars, and preparing reports.
Assist with onboarding new drivers and riders.
Maintain accurate and up-to-date records of driver and rider information.
Input and update data in relevant systems, such as customer relationship management (CRM) systems and operational databases.
Ensure data accuracy and consistency.
Generate reports and analyze data to identify trends and insights.
Identify and resolve operational issues, such as driver availability, rider complaints, and system malfunctions.
Escalate complex issues to the appropriate team members.
Support riders and drivers through phone, email, and chat.
Resolve customer inquiries and complaints in a timely and professional manner.
Identify opportunities to improve operational processes and workflows.
Contribute to the development and implementation of new initiatives.
Adhere to company policies and procedures.
Achieve or exceed targets and other key objectives assigned by the immediate supervisor.
Participate in ongoing training and development programs.
Accept other associated responsibilities and projects as needed.

Operations Admin Associate

Angkas · Makati City, Philippines · Contract · Posted 2026-06-05

Workplace: on_site

Department: Transport Operations

Description

Provide administrative support to the operations team, including scheduling meetings, managing calendars, and preparing reports.
Assist with onboarding new drivers and riders.
Maintain accurate and up-to-date records of driver and rider information.
Input and update data into relevant systems, such as CRM and operational databases.
Ensure data accuracy and consistency.
Generate reports and analyze data to identify trends and insights.
Identify and resolve operational issues, such as driver availability, rider complaints, and system malfunctions.
Escalate complex issues to the appropriate team members.
Provide support to riders and drivers through various channels, including phone, email, and chat.
Resolve customer inquiries and complaints in a timely and professional manner.
Identify opportunities to improve operational processes and workflows.
Contribute to the development and implementation of new initiatives.
Adhere to company policy and procedures.
Achieve or exceed targets and other key objectives assigned by your Immediate Supervisor.
Participate in ongoing training and development programs.
Accept other associated responsibilities and projects as the need arises.

Contract: 4 Months

Competencies for the Job

Office Administration
Rider Onboarding
Data Management
Task Prioritization
Compliance and Motorcycle Safety
Growth Mindset

Requirements

Bachelor’s degree in Business Administration, Commerce, or any relevant field.
At least 1-2 years of experience in administrative or operational support.
Proficiency in Google Suite.
Strong organizational and time-management skills
Attention to detail
Good communication and interpersonal skills
Ability to work under pressure and meet deadlines
Problem-solving and decision-making abilities

Benefits

Why join Angkas?

Freedom of work
Work life balance
Free meal and use of gym
Opportunities for promotion
Start-up environment
Multi-cultural and Agile work environment
Diversified use of technology

Apply

Apply at Angkas

About the Company

Angkas

On-demand motorcycle ride-hailing and delivery platform

Angkas operates a mobility platform in the Philippines that combines motorcycle ride-hailing and on-demand delivery in one app. It matches riders in real time via GPS, enabling passenger trips, city-to-city package delivery, and business logistics for partners. It differentiates itself through a focus on safety, reliability, and expanding services, building a large rider network across major cities. Its goal is to reduce urban congestion by offering fast, flexible mobility and last-mile delivery while creating flexible income opportunities for riders.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Makati, Philippines
Founded: 2016

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