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proSapient

SaaS expert network for primary research

Client Services Associate Entry Level - French Speaking

Customer Experience & SupportConfirmed live in the last 24 hours
Full-timeLondon, UK

About the Job

Requirements

  • Fluency in English and French at C1 level.
  • Ability and motivation to meet and exceed personal targets and take ownership of personal success.
  • Client-focused mindset and commitment to exceeding client expectations through speed, quality, and service.
  • Curiosity and interest in learning about varied industries and developing new skills.
  • Ability to collaborate with a team to achieve shared success.

Responsibilities

  • Understand client briefs and conduct initial research into industries, companies, and business topics to develop a working understanding of client needs.
  • Source experts globally using the AI-driven platform, existing network, professional networking sites, and other online resources.
  • Contact, engage with, and vet experts using calls, emails, messaging, and other outbound methods to assess suitability for client briefs.
  • Work with the team to meet project deadlines and exceed client expectations.

About the Company

proSapient

SaaS expert network for primary research

proSapient provides a software-as-a-service platform that powers an AI-assisted expert network for primary research. It helps consulting firms, private equity funds, and corporate clients find, vet, and connect with a global pool of industry experts for due diligence, market intelligence, and investment research. Clients use the platform to arrange one-on-one consultations, paid calls, and customized surveys, with the system handling matching, scheduling, and workflow. Revenue comes from subscriptions granting access to the platform and from fees for each expert interaction. Unlike typical networks, proSapient emphasizes AI-driven matching and streamlined interactions to scale high-quality, industry-specific insights. The company aims to broaden its network and enhance efficiency for clients performing diligence and strategic research.

Company size
501-1,000
Company stage
Series A
Total funding
$18M
Headquarters
London, United Kingdom
Founded
2017

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