Senior Demand Planning Analyst

Salary Range: 105000 to 120000 (Currency: USD) (Pay period: per-year-salary)

Responsibilities:

Demand Forecasting & Planning:
• Develop and maintain statistically driven and consensus-based HW forecasts across NAM
• Incorporate multiple inputs including sales pipeline and deal probabilities, customer rollout schedules (e.g., enterprise QSR         deployments), historical sales trends and seasonality patterns
• Manage separate forecasting methodologies for Project-based hardware deployments (lumpy, milestone-driven demand) & 
    Recurring SaaS subscriptions (ramp curves, attach rates)
 
S&OP Process Ownership:
• Support and actively contribute to the monthly S&OP cycle including demand review preparation and facilitation &         alignment with Sales, Finance, and Supply teams
•Ensure forecast assumptions, risks, and opportunities are clearly documented and communicated.
•Drive continuous improvement in forecast accuracy and process maturity.
 
Process & Tool Enhancement:
•Drive improvements in demand planning tools, systems, and data quality.
•Standardize forecasting methodologies and documentation.
•Support implementation of advanced planning systems or automation initiatives.
 
Data Analysis & Insights:
•Analyze forecast performance (e.g., forecast accuracy, bias) and identify root causes of variances.
•Provide actionable insights on demand trends and risks, seasonality impacts (e.g., QSR peak periods, holiday cycles), customer-specific demand patterns
•Build dashboards and reporting tools to enhance visibility and decision-making.
 
Cross-Functional Collaboration:
•Partner closely with Sales (pipeline validation, deal timing, customer insights), Finance (revenue alignment, budget vs. forecast reconciliation), Supply Chain (capacity planning, inventory positioning), Customer Success / Implementation teams (deployment schedules)
•Act as the central point of truth for demand signals across NAM.

Qualifications:

•Bachelor’s degree in Supply Chain, Business, Finance, Economics, or related field (Master’s preferred).
•3–6+ years of experience in demand planning, forecasting, supply chain analytics, or related roles.
•Experience in a technology, hardware, SaaS, or hybrid business model preferred.
•Exposure to project-based or rollout-driven demand environments strongly preferred.
•Experience working with enterprise customers or in industries with seasonality (e.g., QSR, retail) is a plus.
•Familiarity with S&OP / IBP processes and cross-functional planning environments.
•Experience with forecasting and planning tools (e.g., Adaptive Planning, SAP IBP, Anaplan, Oracle, or similar) mandatory.

Capabilities

•Technical & Analytical - Strong quantitative and analytical skills, ability to translate data into insights. Proficiency in Excel and data tools (e.g., SQL, BI platforms like Tableau/Power BI). Understanding of forecasting techniques (statistical models, regression, time series, etc.).
•Business Acumen - Strong understanding of revenue drivers in both HW (project-based) and SaaS (recurring) models, ability to interpret sales pipelines and customer rollout strategies.
•Adaptability & Problem Solving - Comfortable operating in ambiguity and evolving business environments, proactive, solutions-oriented approach to addressing forecasting challenges.
•Communication & Influence - Excellent communication skills with the ability to present complex data clearly to non-technical stakeholders, confidence in challenging assumptions and influencing cross-functional partners.