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Mercier Consultancy Group

German Speaking Logistics & Delivery Advisor

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeSofia, Bulgaria

About the Job

Requirements

  • Native or fluent German, spoken and written, is mandatory.
  • A valid European Union passport is mandatory.
  • Professional proficiency in English is required for inter-departmental communication.
  • Previous experience in customer support, logistics, or the supply chain industry is highly desirable.
  • Strong analytical skills and the ability to solve complex problems in a fast-paced environment are required.
  • A proactive attitude and willingness to relocate to Bulgaria are required.

Responsibilities

  • Act as the primary point of contact for German-speaking clients, resolving complex inquiries within the logistics and supply chain sector.
  • Coordinate and track international shipments to ensure timely and efficient delivery cycles.
  • Collaborate with internal distribution teams to identify and resolve supply chain bottlenecks.
  • Maintain accurate logs and documentation for high-volume logistics transactions.
  • Provide proactive updates to stakeholders regarding shipment status and potential transit issues.
  • Use industry-specific software to streamline delivery processes and enhance overall service quality.
  • Support continuous improvement of logistics workflows to optimize customer satisfaction.

Desired Qualifications

  • Previous experience in customer support, logistics, or the supply chain industry.

About the Company

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