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IHG

Global hotel company

Busperson

Full-TimeUpdated on 10/23/2026Deadline 11/30/26
$14.60 - $15.82
Entry
Illinois, USA
In Person
Food Service & HospitalityDining, Bar & Counter Service

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Food hygiene awareness and at least basic training are required.
  • The role requires the ability to speak and understand English and communicate in English with guests.
  • The role requires the ability to perform basic mathematical calculations and provide legible written communication.
  • The role requires attention to detail, speed, and accuracy; prioritization, organization, and follow-through; and the ability to remain calm, use sound judgment, and resolve problems.
  • The role requires the ability to work under pressure and complete an eight-hour shift in conditions pertinent to the job.
  • The role requires the ability to work with prescribed products and equipment and comprehend instructions.
  • The role requires the ability to work cohesively with coworkers and perform tasks according to established standards.
  • The role requires flexibility to work nights, weekends, and/or holidays as needed.
  • The role requires compliance with workplace health and safety requirements, including department-specific equipment and procedure training, and hotel and department policies concerning house rules, health and safety, grooming, quality, service, hygiene, and cleanliness.
Responsibilities
  • Promote the restaurant's image by displaying impeccable manners, diplomacy, and tact toward guests.
  • Maintain a constant flow of communication with the team and communicate politely and courteously with guests.
  • Set up tables according to standards, remove dirty dishes, sort and exchange soiled linen, and welcome, greet, and seat guests when needed.
  • Listen to and follow up on guest requests, replenish guest supplies, and restock stations throughout the day as needed.
  • Prepare the bread station in the pantry in the morning or outside in the evening; polish glassware, chinaware, and cutlery; and assist with service as needed.
  • Clean the station and floor after each meal, replenish cupboards with tablecloths, silverware, and glasses, and restock and clean the coffee station after each shift.
  • Help the bartender produce beverages according to standard recipes and control the issuing of beverages.
  • Prepare food and beverage materials and equipment in advance, continually restock the bar during the shift, and ensure the bartender has the tools needed throughout the night.
  • Keep the working area clean and follow closing procedures by cleaning and restocking the bar after last call, preparing it for the next morning, and locking coolers and storerooms at the end of the shift.
  • Follow proper key-handling procedures and perform duties on the daily task and cleaning schedule.
  • Assist in maintaining cleanliness throughout the restaurant.
  • Communicate difficulties, guest comments, and other relevant information to the manager or superior.
  • Establish and maintain effective working relationships with employees; attend and participate in scheduled daily briefings, meetings, and training sessions.
  • Perform other assigned duties and special projects.
Desired Qualifications
  • A food hygiene certificate is desirable.
  • First aid awareness is desirable.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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