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Tower Loan

Consumer installment lender

Human Resources Generalist

HR Operations & CoordinationPosted on Nov 11
Full-timeFlowood, MS, USANo salary listedIn-person

About the Job

Requirements

  • Strong organizational, analytical, and problem-solving skills with attention to detail and accuracy.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong understanding of payroll processing and human resources operations.
  • Knowledge of applicable employment laws and compliance requirements.
  • Effective communication and collaboration skills across teams and external partners.
  • High level of integrity and confidentiality when handling sensitive information.
  • Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint, and human resources information systems.
  • Associate’s degree in Human Resources, Business Administration, or a related field, or equivalent work experience.
  • At least 2 years of experience in payroll, human resources, or human resources operations.
  • Experience processing payroll.
  • Experience with human resources information systems.
  • Ability to stand, walk, and/or sit for eight hours a day.
  • Ability to communicate effectively verbally and in writing, in person, by telephone, or electronically.
  • Ability to lift and maneuver up to 20 pounds.

Responsibilities

  • Process regular, off-cycle, and retroactive payroll and reconcile discrepancies to ensure accurate and timely employee compensation.
  • Ensure compliance with federal, state, and local payroll and employment laws, including the Fair Labor Standards Act, Affordable Care Act, Employee Retirement Income Security Act, and Health Insurance Portability and Accountability Act.
  • Maintain and update accurate and confidential employee records across payroll and human resources systems, including status changes such as promotions, transfers, and terminations.
  • Prepare and distribute reports and support audits for management and regulatory compliance.
  • Process employment verifications and other payroll-related requests.
  • Support day-to-day human resources operations, including employee data management and policy administration aligned with company practices.
  • Partner with departments and external vendors to streamline processes and improve efficiency.
  • Serve as the internal liaison for benefits brokers and third-party administrators, coordinating enrollments, changes, and payroll deductions.
  • Support open enrollment processes, including system readiness and vendor coordination.
  • Monitor vendor performance and maintain accurate benefits data to ensure timeliness, accuracy, and compliance.
  • Identify opportunities for automation and process improvements.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience with Workday.
  • Experience working with third-party vendors or brokers.
  • Professional certification such as SHRM-CP.

About the Company

Tower Loan

Consumer installment lender

Tower Loan is best understood as a branch-based consumer installment lender. Branch teams evaluate applications, explain terms, service accounts, and manage customer relationships within regulated lending processes. It provides personal loans and related account servicing through local offices and digital customer touchpoints. Work includes customer service, lending operations, collections, branch management, compliance, technology, and central support. The profile is for Tower Loan and avoids implying banking or deposit services. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

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