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State of Georgia

State government delivering health, transport, education

Child Welfare Services Technician 1 - Child Relative Resource Unit

Case Management & AdvocacyPosted on Nov 13
Full-timeQuitman, GA, USA$35.4k

About the Job

Requirements

  • A high school diploma or GED and one year of experience in a social services-related position are required.
  • A valid driver's license and ability to provide transportation for required statewide travel are required.
  • The employee must maintain confidentiality of records and correspondence.

Responsibilities

  • Provide support to foster, adoptive, or relative caregivers.
  • Attend and assist with recruitment events, including logistics.
  • Establish, maintain, and leverage community partnerships needed to support caregivers.
  • Keep prospective caregivers engaged during onboarding to aid retention.
  • Contact prospective foster caregivers after completion of IMPACT to help them access services needed to complete onboarding.
  • Visit newly approved caregivers within 48 hours of their first placement.
  • Contact existing foster homes by phone within 72 hours of a new placement.
  • Assist caregivers directly in obtaining services for children entering Georgia.
  • Serve as a liaison between caregivers and case managers, providers, and other external partners.
  • Link caregivers to community resources.
  • Increase contacts with foster parents upon a child's initial placement.
  • Assist foster caregivers with service documentation and applications.
  • Maintain clear, accurate, and concise documentation of services and supports, and enter narratives into the Georgia SHINES data system.
  • Support foster caregivers during crises to stabilize placements.
  • Stay knowledgeable about current and emerging demographic and cultural changes to assist customers effectively.
  • Use logs, time sheets, case records, and computer programs to document work accurately and promptly in accordance with policy, while protecting assigned passwords and identification.
  • Update and maintain policy and procedure manuals with information gained at staff meetings and required trainings.
  • Travel statewide and regionally as required.

Desired Qualifications

  • Prior experience in a child welfare-related field is preferred.
  • Experience performing case management functions, providing services to family systems, and knowledge of community programs and supports are preferred.
  • Knowledge of Department of Family and Children Services programs and processes is preferred.
  • Knowledge of the DFCS social services system, including SHINES, is preferred.

About the Company

State of Georgia

State government delivering health, transport, education

Georgia's government runs the state by delivering public services through its about 130 state agencies, covering areas like health, transportation, education, environment, and more. It employs roughly 200,000 teachers and state workers who staff schools, agencies, and programs, ensuring laws and services are carried out for residents and businesses. The state interacts with residents and businesses through its agencies, licensing, grants, infrastructure projects, and public programs. What makes Georgia different is its large, diverse economy and status as a business hub, with well-known regional employers and industries (e.g., Hartsfield-Jackson Airport, Delta, CNN, Home Depot, Coca-Cola) and Atlanta’s role as a center for culture and commerce. Its goal is to support residents’ well-being, enable economic growth, and maintain efficient, accessible public services that attract and retain businesses and talent.

Company size
5,001-10,000
Company stage
Grant
Total funding
$4M
Headquarters
Atlanta, GA
Founded
1788

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