Account Manager

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.

Permanent Regular

Job Description:

Account Manager

YOUR NEXT CHALLENGE

1. Prospecting & Acquisition

• Identify, develop and convert qualified new business opportunities across priority client segments.
• Build strong prospect relationships, understand client needs and translate them into compelling Pluxee value propositions.
• Manage the sales process from prospecting and qualification through proposal, negotiation and closing.

2. Client Development & Portfolio Growth

• Grow and protect the assigned client portfolio through strong client relationships, regular business reviews and proactive retention actions.
• Identify and develop cross-sell and upsell opportunities based on client needs and usage.
• Act as the ongoing commercial point of contact and develop long-term relationships with key client stakeholders.
• Proactively identify client risks and growth opportunities and define the appropriate commercial actions.

3. Commercial Excellence & Salesforce

• Maintain complete and accurate client, opportunity and pipeline data in Salesforce.
• Ensure disciplined opportunity management, next-step tracking and forecasting.
• Use commercial data and KPIs to prioritise actions, improve conversion and actively manage performance against agreed commercial targets.
• Take ownership of the full commercial cycle, from opportunity identification through closing, onboarding and ongoing client development.

4. Cross-functional Execution

• Mobilise relevant internal teams to deliver the right client solution and ensure a consistent client experience.
• Work closely with Customer Experience, Product, Merchant and other relevant teams to support client needs and commercial opportunities.
• Bring client and market insights back into the organisation to continuously strengthen our commercial approach.

YOU ARE A MATCH IF...

Education

• Bachelor’s degree in Business, Sales, HR or equivalent.

Work Experience

• 3–5 years of successful B2B sales and/or account management experience.
• Demonstrated ability to combine new business acquisition and portfolio development.
• Experience managing client relationships and commercial opportunities throughout the full sales cycle.

Skills & Certifications

• Strong consultative selling, negotiation and communication skills.
• Strong commercial mindset with a clear focus on growth, retention and client value.
• Experience using CRM tools for pipeline, opportunity and portfolio management.
• Ability to use commercial data and KPIs to prioritise actions and manage performance.
• Good organisational skills and ability to manage multiple commercial activities and client relationships simultaneously.
• Strong virtual and in-person communication capabilities.
• Proficiency in Microsoft 365 tools.

Languages

• Fluency in French and good command of English required.

Working Conditions

• Hybrid working environment depending on local policies.
• Collaboration with local business teams and relevant regional or global stakeholders.
• Occasional travel may be required depending on business needs.

Competencies

• New Business Acquisition
• Portfolio Growth & Retention
• Consultative & Value-Based Selling
• Full-Cycle Sales Execution
• Salesforce & Commercial Discipline
• Client Relationship Management
• Commercial Performance & Accountability

Why join Pluxee?

Join an inclusive team

Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.

Turn inspiration into possibility

Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.

Make a positive impact

Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.

Grow with us

Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.