Field Service Engineer 3 - LSMS

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join our team at Thermo Fisher Scientific and contribute to critical scientific research and innovation. As a Field Service Engineer III, you'll provide expert installation, maintenance, and repair services for HPLC and Mass Spectrometry. Working with advanced technology, you'll deliver outstanding technical support while building strong relationships with customers across research institutions, universities, and industrial facilities. You'll resolve complex issues, conduct preventive maintenance, and train users to ensure optimal system performance. This role offers excellent opportunities for professional growth and development within an organization dedicated to serving science.

The Role: As a Field Service Engineer with Unity Lab Services, you'll provide technical expertise for HPLC and Mass spectrometry  in the South of the UK and ideally situated in the Greater London area but adjacent territories would be considered.  Occasional travel throughout UK and Ireland would also be required.

Key Responsibilities:

• Deliver exceptional customer service through high-quality installations, repairs, and maintenance
• Provide technical support for the instrumentation in your field of expertise.
• Resolve technical issues efficiently while following safety protocols and guidelines
• Coordinate with team members to optimise work schedules
• Manage company assets including parts inventory and equipment
• Submit accurate and timely service and expense reports

Required Qualifications:

• Background in Electronics, Chemistry, Physics, Engineering, or related fields
• Self-motivated with strong problem-solving and interpersonal skills
• PC proficiency and ability to work with specialised software
• Valid UK Driving License
• Availability to travel within territory (Monday-Friday with occasional overnight stays)
• Excellent written and verbal English communication skills

Preferred:

• 1+ year experience operating or servicing analytical equipment or related application support.
• Knowledge of HPLC with Mass spectrometry.

Benefits:

• Competitive salary, annual bonus, and company car
• Comprehensive health, wellness, and retirement benefits
• Career advancement opportunities within a global organisation

Equal Opportunity Employer:

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.