Program Director of Single Site Supportive Housing
About the job
- A Bachelor's degree in Psychology or a Human Service field plus two years of residential experience working with mentally disabled individuals, including one year of related supervisory experience; or an Associate's degree in a Human Service field plus three years of such residential experience, including one year of related supervisory experience; or a high school diploma or GED plus five years of such residential experience, including two years of related supervisory experience.
- A clean New York State driving record as outlined in DePaul's personnel policy.
- Assist with oversight and operation of Single Site Supportive Housing in the designated region or area.
- Assist with program start-up at new Affordable Housing projects.
- Develop and maintain positive working relationships with community service agencies, including the local government unit, SPOA, and Continuum of Care.
- Market new and existing programs to maintain the appropriate census.
- Conduct audits to ensure tenant records are properly maintained.
- Adhere to program budgets and review them for accuracy.
- Ensure staff are properly trained and evaluated, including attending required trainings.
- Ensure staff initiate direct contact with each tenant at least monthly.
- Submit required periodic reports and statistics, including homeless status and MRT status.
- Ensure all staff adhere to person-centered philosophies and practices.
- Conduct regular staff meetings in person or by phone for remote sites.
- Work with Quality Management and Risk Management to promote optimum tenant care.
- Follow safety rules and regulations and provide two-person visits when indicated.
- Maintain customer confidentiality and demonstrate a positive, caring attitude toward customers and staff.
- Perform other duties necessary for effective and efficient program operation.
- Travel between programs in Rochester and Buffalo; overnight travel is required.
About the company
DePaul is a not-for-profit organization that provides housing and support services for seniors, people with mental illness in recovery (including those with homelessness history), addiction prevention, vocational programs, and affordable housing across 50+ sites in 14 New York counties. It coordinates housing, treatment, recovery supports, and job training tailored to each person’s needs. It differs by offering a wide range of housing, health, recovery, and vocational services under one nonprofit umbrella, with a community-focused approach that serves those facing homelessness. Its goal is to help individuals achieve the highest level of independence and stability in the environment of their choice.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Town of Gates, New York
Founded
1958
Get referred to DePaul
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Simplify's Take
What believers are saying
- On September 1, 2026, Depaul reported 8,204 people supported, up 12% year-over-year.
- Families using services rose 28% to 1,456, expanding demand for Depaul’s programs.
- Dentaid’s March 2026 mobile clinics at Foyle Haven validate Depaul’s partnership appeal.
What critics are saying
- Depaul warned on September 1, 2026 that mental-health concerns jumped 93%, straining staff.
- Nine families wait for Rendu apartments, exposing housing-supply bottlenecks in Dublin.
- If Budget 2027 funding stalls, Depaul’s frontline model gets overwhelmed by rising homelessness.
What makes DePaul unique
- Depaul runs 44 homelessness services across Ireland and Northern Ireland, with 800 beds nightly.
- Its model combines emergency accommodation, outreach, mental health, and addiction support.
- Depaul’s 2025 report showed 1,012 exits from homelessness, proving operational depth.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Unlimited Paid Time Off
- Paid Holidays
- 401(k) Company Match
- Employee Assistant Program
- Employee Discount Program